Service Delivery Manager job vacancy

Vacancy expired!

The skills and experience required are:10 + years of progressive experience as Account Executive/ SDM for professional/delivery services in customer facing roleExposure to ORACLE EBS would be an advantage.Must have experience with different technology stacks: Microsoft, Integration services, Oracle, AWS, and other digital technologies.Excellent communication and soft skills.Ability to define work processes and lead team members in successful implementation and ongoing Project executionAbility to develop individuals, coach, mentor, and lead teamsMaximize results and outcomes with consistent, timely and high-quality delivery of services.Ability to have CxO level discussions, internally and externally, about how to successfully deploy solutions.Contribute to the overall strategic direction of the organization to ensure defined growthExposure to work with multiple clients with growing a portfolio of at least $5M+ in US marketBuild and maintain business relationships with key customer executives to generate services revenueMaintain an in-depth knowledge and understanding of existing and developing technologies related to digital transformation and hosting space, while understanding and identifying opportunities for customersExtensive experience in the managed services spaceProven results on managing rapid growth in a technical service delivery organizationHave in-depth experience with Business Unit management, management, service delivery and project ManagementProject coordination between onsite/offshore and owning delivery escalations.Project planning and estimation models. Work packages/breakdown structures, Task assignment and tracking,Project and activity status reportingClient expectation and scope managementCommunication and risk managementIssue escalation and resolutionCreating and/or collaborating on services proposals

Regards,

Himani

Account Manager

Tanisha Systems, Inc.An Information Technology Company99 Wood Ave South,Suite # 308, Iselin,New Jersey, NJ 08830, USATel: Ext 401 .Fax: Email: Web : www.tanishasystems.com

Vacancy expired!

ID	#23305781
State	Georgia
City	Atlanta
Job type	Permanent
Salary	USD Depends on Experience Depends on Experience
Source	Tanisha Systems, Inc.
Showed	2021-11-23
Date	2021-11-17
Deadline	2022-01-16
Category	Customer service
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Job Details

Service Delivery Manager

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