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Primary Location: 6305 Peachtree Dunwoody Rd, Atlanta, GA, USADivision: Cox CommunicationsJob Level: Individual ContributorTravel: NoSchedule: Full-timeShift: Day JobRequisition Number: 218096Cox Communications is the largest private telecom company in America, and we proudly serve six million homes and businesses across 18 states. At Cox, we are committed to creating meaningful moments of human connection, not only with our products and services, but also with our career opportunities. Come connect with us and lets build a better future together.Cox Communications is looking for an Operations Engineer to join the Cloud Operations team. The operations team you will have responsibility for deployment, monitoring and support of applications and services 24x7 in AWS. You will bring experience with DevOps methodologies and work directly with application developers and business stake holders.Primary Responsibilities and Essential Functions:- Cloud operations and infrastructure management - IAM, security and compliance, availability, data protection, authentication and authorization, capacity and resource management, service metering and operational cost oversight, disaster recovery and mitigation.- Create processes designed to measure system effectiveness and identify areas for improvement.- Build and support CI/CD Pipelines and Deploy Infrastructure as Code- Define, implement and document operational processes and procedures, with periodic review for efficiency and improvement- Build effective monitoring, alerts, and metrics for Production services.- Work closely with internal team members and other stakeholders to review proposed changes and help devise post implementation verification routines and system health checks- Assist in testing changes in lower environments to ensure solution is as desired Investigate, troubleshoot and resolve any Production issues- Communicate impacts of change to all stakeholders in a timely manner- Exceptional problem-solving skills.- Provide 24/7 Production Operations support and Incident response.Qualifications:Minimum: Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job. (Reasonable accommodations for medical and religious objections will be considered.) - 3+ years hands-on experience with AWS Services (IAM, VPC, EC2, S3, ECS, Lambda, Step Function, Glue, RDS, Neptune, ApiGateway, Dynamodb, Systems manager, Service Catalog) is a must- 3+ years of experience using CI/CD tools (git, BitBucket, Jenkins, Terraform, CloudFormation)- 3+ years of experience with automation, DevOps, and Agile development- Experience providing production operations 24/7 support and incident response.- Strong experience in the design and monitoring of highly available systems.- Strong experience with Monitoring and Alerting Tools like CloudWatch, NewRelic, SplunkPreferred:- Working knowledge of Snowflake is a plus.Who We AreAbout Cox CommunicationsCox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. About Cox We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.