Vacancy expired!
Customer Success Manager (CSM) aria-hidden="true" aria-hidden="true" must-have eligibility criteria aria-hidden="true" excellent stakeholder management skills at level of CIOs, IT managers, ISOs aria-hidden="true" KPIs/data insights based delivery steering, aria-hidden="true" excellent in Business to IT correlations and drive delivery priorities aria-hidden="true" demonstrated experience in managing remote service/project delivery across complex products for global engagement aria-hidden="true" strong technical background ( Windows Sysops, Cloud Management AWS and Google Cloud Platform) aria-hidden="true" aria-hidden="true" Job Description: - Customer Success Manager (CSM) aria-hidden="true" Candidate should have 12 -15 years in global / regional service delivery for enterprise client aria-hidden="true" Candidate should have experience in ITIL based delivery or PMP/ agile project management. aria-hidden="true" CSM is responsible for ensuring reliable service delivery across cloud, application services and projects for the region. aria-hidden="true" Candidate to ensure data insights-based governance periodically with client leadership team aria-hidden="true" demonstrated experience in managing end-end infrastructure and understanding of Infra- application- business process stack aria-hidden="true" Inline to client priorities, CSM to drive SIPs/ performance improvement initiatives aria-hidden="true" Hands on in managing remote delivery in offshore based delivery model. aria-hidden="true" Candidate should have the ability to apply industry contexts in the cloud services for improved Business 2 IT correlations aria-hidden="true" prepared for 24/7 support based on delivery requirements. aria-hidden="true" Candidate should be able to manage and coordinate the demands and non-standard requests from client aria-hidden="true" Candidate should have consulting ability (first level) for in-scope infra and cloud
Vacancy expired!