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Job Description:
Are you passionate about working with the best information security team in the world? Bank of America is hiring top talent to join our innovative and forward thinking team. At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow, and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. In Global Information Security Cyber Crime Prevention, we implement cyber crime preventative solutions to protect our customers, clients and our brand against cyber crime and emerging threats. We also coordinate capabilities to empower clients and customers with tools to protect themselves against cyber crime.We're looking for the next generation of Senior Cyber Crime Specialists- those with a passion for growing a long-term career, building relationships, and working with a team of information security professionals in the United States and EMEA. The Business Support Manager role is meant for those looking to make a real impact and build a career in information security. The role is ideal for those who have a passion to work with industry leaders to protect our brand and the customer/client experience by proactively detecting, disrupting and mitigating cyber crime.From day one, you'll receive training including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience. With demonstrated success, you'll have the opportunity to advance into roles within Cyber Crime Prevention or other roles with Global Information Security - with unlimited opportunity to grow throughout the company. You will be supported with dedicated programs, tools and resources throughout your career journey.We'll help you• Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success• Grow in your current role through one-on-one coaching from managers who are invested in your success and training programs that help you excel, build new skills or take on additional responsibility• Continuously learn and advance your career goals through intentional career paths to the next best role• Use resources and innovative technologies to optimize the client experience• Expand your business knowledge and network by partnering with experts in Global Information Security, Global Technology and other lines of business• Become an expert in cyber crime preventionAs a Senior Cyber Crime Specialist, you can look forward to• Ongoing professional development to deepen your skills and optimize your expertise as the industry evolves and changes• Resources and dedicated support to help you reach your full potential throughout your career• A benefits program designed to meet the diverse needs of our employees at every stage of their life and help them plan for tomorrow• Progressive workplace practices and initiatives that promote inclusionWe're a culture that• Believes in responsible growth and has a proven dedication to supporting the communities we serve.• Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience.• Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients and customers around the world.• Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs.Key Responsibilities:• Responsible for providing information security expertise and strong business acumen to executive-level stakeholders• Develop the content strategy to influence lines of business partners and GIS teammates.• Managing content development teammates with day to day responsibilities and escalated, rapid fire activities.• Review cyber security risks and threats, analyze the impact to various audiences, and determine how to communicate the important information• Interact with teammates and stakeholders to drive initiatives to conclusion• Communicate plans and results to stakeholders and leaders, gain buy in• Prepare data and responses for audit and regulatory inquiries; manage risk issues and ensure status of issue remediation is tracked/communicated• Contribute to content development (training, writing, digital articles, social media, eComms, flagship award-winning materials, videos, presentation materials, innovative multimedia experiences for clients, etc.) and other team projectsRequired Skills• Execute the strategy for Client Cyber Engagement• Become a strategic partner with lines of businesses and front line units to ensure business continuity across all Client Cyber Engagement functions• Ensure thoroughness and accuracy when leading the team in accomplishing tasks• Coach and guide cross-functional stakeholders to identify gaps, to identify solutions, and to facilitate implementation• Demonstrate effective Executive Stakeholder management and communications• Must be comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding• Build trusted relationships with key cross-functional business partners including corporate communications, marketing, regional offices, and support functions• A broad knowledge of information security principles, financial crime, and cyber crime• Understand relevant laws, rules and regulations• Highly organized and motivated self-starter who can deliver results with minimal direction• Excels at adapting to changing business needs with ability to balance multiple competing priorities in an extremely dynamic environment• Process oriented with keen attention to detail• Ability to proactively anticipate problems and execute solutions• Excellent written & verbal communication• Innovative and creative approach to problem solving and influencing audiences• Ability to synthesize information and communicate clearly with stakeholders, with little direction• Proven ability to identify and understand critical interdependencies and develop tactical actions that lead to desired outcomes• Ability to confidently lead meetings and discussions to drive program and project deliverables and resolve issues and challenges• Strong sense of personal ownership and initiative• Proficiency in InDesign, Adobe, PowerPoint, JIRADesired Experience• Previous cyber security experience in a financial institution• Experience in project & portfolio management• Experience in the remediation of Information Security risks/vulnerabilities• Experience with cyber security education and awareness, as well as an in-depth understanding of cyber security risks and best practices• Experience with enterprise business operations • 5-8 years' experience in a related role• Knowledge of cyber security awareness and/or enterprise education, communications, or marketingEnterprise Job Description: Responsible for executing the Cyber Crime Protection strategy. Acts as an accountable owner of specific cyber crime response and investigation efforts and processes. Leads the continuous improvement of the Cyber Crime Protection program by defining enterprise requirements to reduce risk to clients. Leverages monitoring and detection products and knowledge of cyber crime issues, threats, and mitigation techniques to protect the enterprise. Partners with stakeholders across various functions to improve the firms cyber crime resilience and client experience. Direct interaction with customers and clients may be required.Shift:1st shift (United States of America)Hours Per Week:40Learn more about this roleVacancy expired!