Director, Internal Audit – Audit Professional Practices & Quality Assurance

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, technology is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.Visa is currently looking to attract a talented professional to join our Global Internal Audit, Audit Professional Practices & Quality Assurance team. Position Summary  Under the direction of and reporting to the VP - Internal Audit, the Director will be a key contributor to the Audit Professional Practices & Quality Assurance (APQ) function within Internal Audit.  The APQ team is responsible for managing the IA function’s methodology, tools & technology, Quality Assurance and Improvement Program (QAIP), budget, headcount, training, board reporting, engagement with external auditors, co-sourced service providers and regulators and other operational aspects of Internal Audit. The Director will primarily be responsible for leading the department’s quality assurance program to ensure audit activities adhere to internal policies and procedures, and the Institute of Internal Audit (IIA) Standards. The position is also actively support a broad array of professional practices across the Internal Audit (IA) department, including liaising with federal regulators and managing stakeholder reporting, audit operations and methodology management, strategic and annual planning, including personnel and budget management. Assisting the Internal Audit VP, the candidate will be responsible for proactively benchmarking our IA activities against leading practices and driving enhancements within IA. The position demands a high- level of managerial and interpersonal skills to drive continuous improvement effectively and efficiently. Superior analytical skills, critical thinking skills and overall business acumen are also critical success factors. Leadership experience in a regulated environment is preferred.  The position requires strong knowledge of auditing practices , the IIA standards including the Quality Assurance and Improvement Program requirements, including demonstrated proficiency in managing, developing and / or overseeing quality assurance activities. Additionally, this position requires high degree of flexibility in a dynamic environment to assist in other IA operations that may include audit methodology and operations support, Audit Committee meeting materials preparation, handling regulatory requests, and special projects as assigned.  The individual must have excellent leadership and interpersonal skills with the ability to effectively interact, influence and effect changes across Internal Audit at varying levels of management. This position requires strong written communication and project management skills.          Essential Functions:Assist the Chief Audit Executive and Internal Audit VP in maintaining, assessing and refining the overall Internal Audit Quality Assurance and Improvement program focused on optimizing the effectiveness of audit activities by performing quality reviews and driving improvements.  Manage internal quality assurance reviews through a risk-based selection approach of audit files and other audit-related documentation. Exercise judgment to ensure review targets are met and adjust targets as appropriate to align with department goals / needs.  Perform quality assurance reviews of audit reports and corresponding issues memo, and audit engagement files to assess adherence with internal policies and procedures contained within the Internal Audit Manual. Provide constructive feedback to reinforce audit execution practices and procedures and develop specific training needs based on review results. Perform formal periodic self-assessment review of internal audit activities and communicate thematic trends including recommendations for improvement, using succinct and impactful presentations.  Lead internal training and professional development processes to ensure high quality capabilities across the IA teamDevelop and lead guest auditor / rotation / internship programs as neededEnhance use of audit management tool (i.e., TeamMate) and its suite of functionalities: ensure appropriate levels of training by users, and upgrades as needed, including partnering with the Advanced Data Analytics Program (ADAP) team to enhance tools and processesSupport the maintenance of audit policies and procedures manual, and continually refine to improve efficiency and effectiveness of the audit life cycleAssist with policy and methodology-related initiatives through partnership and collaboration across the Internal Audit department. Assist in managing and reporting key performance indicators. Proactive at identifying and developing additional performance measures and using technology (e.g., Tableau) to enable efficient reporting to the audit team. Assist in the preparation of communications for various internal constituents, as well as the Corporate Risk Committee, the Audit and Risk Committee of the Board of Directors, and external stakeholders (e.g., include regulatory examiners). Support in maintaining the audit methodology, refreshing policies and procedures manual, and preparing department bulletins communicating changes to internal audit standards and/or practices.Support in recruiting, new staff orientation, training, and other staff development activities.Participate in select departmental initiatives focused on increasing efficiency, effectiveness of audit processes, people development and training, and audit tools enhancement / innovation in support of the Internal Audit Strategic Plan.   This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools (“AEDTs”) may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.