Job Details

ID #17326355
State Georgia
City Atlanta
Job type Contract
Salary USD TBD TBD
Source Robert Half
Showed 2021-07-26
Date 2021-07-25
Deadline 2021-09-23
Category Et cetera
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Help Desk Analyst I

Georgia, Atlanta, 30305 Atlanta USA

Vacancy expired!

Description

To be considered for a job at a rapidly expanding company in the Non-Profit industry, apply for Robert Half's Help Desk Analyst role, which will be responsible for supporting local and field users. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Atlanta, Georgia, the Help Desk Analyst opportunity is a short-term contract / temporary role.

What you get to do every single day

- Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups

- Independently investigate and implement solutions to technical issues

- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems

- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

Requirements

- Excellent problem-solving skills

- IT support ticketing system experience desired

- Background in installing and configuring operating systems, networked and local printers, and business applications

- Microsoft Windows 10 experience

- Working knowledge of user administration and bug fixing in a client server environment

- Understanding of basic networking concepts

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.

Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

Vacancy expired!

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