Vacancy expired!
- Collaborating with multiple levels of business stakeholders across functional areas to define business reporting requirements, including sales and functional leaders
- Focusing on a variety of metrics, including key risk indicators, key performance indicators, and project and service effectiveness throughout Salesforce CRM
- Working to craft reporting and analytic dashboards containing relevant reporting data to key stakeholders
- Translating operational and managerial metrics into valuable business insight
- Staying current on Salesforce.com functionality, best practices, releases, product roadmaps and 3rd party applications available via the AppExchange
- Bachelor's Degree in Business Management, Computer Science, MIS, or Industrial Engineering
- Salesforce.com expertise
- 6+ years of reporting and analytics experience within a professional services, sales or customer support operations role
- Strong facilitation, negotiation and influence skills
- Strong decision making and problem-solving skills
- Ability to work in a highly matrixed business environment
- Ability to work in a geographically dispersed business environment
- Strong knowledge of SDLC and Agile (Scrum) project methodologies
Vacancy expired!