Job Details

ID #22971702
State Georgia
City Atlanta
Job type Full-time
Salary USD TBD TBD
Source Expeditors
Showed 2021-11-18
Date 2021-11-18
Deadline 2022-01-17
Category Et cetera
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Lead Supply Chain Analyst (Order Management)

Georgia, Atlanta, 30301 Atlanta USA

Vacancy expired!

Job Description

Major JobDuties and KeyResponsibilities

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operating system
  • Use workflows on daily basis to manage shipments
  • Monitor shipment reports to ensure total customer satisfaction (daily reporting used for each desk i.e., PEA report from OMB, booking report from OMB, Missing docs report, OM Monitor)
  • Schedule and manage the daily drayage plan for all inbound containers to the customer’s distribution centers
  • Ensure timely movement of containers to mitigate all accessorial costs
  • Produce 2-week forecast and vessel-specific tenders to the marine terminals and drayage partners
  • Understand department process flow, constantly looking for areas of improved efficiency.
  • Ensure all customers standard operating procedures are followed as per the Customer SOP
  • Timely responses to emails in both personal and group mailboxes (within 24 hours) and voicemails (within 1 hour)
  • Conduct daily operations calls as needed with drayage partners, delivery locations, and the customer(s).
  • Manage intercompany invoice payments
  • Interact with our customers, arranging their international shipments, meeting customer service standards
  • Contribute to maintain strong relationships with vendors (Shipping lines)—Monthly carrier scorecards held
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS), Audit requirements, external government regulations or customer’s policies / requirements
  • Understand department process flow, constantly looking for areas of improved efficiency
  • Ensure all customers standard operating procedures are followed and updated in the Customer SOP
  • Meet KPI standards, per company procedure
  • Oversees communications, timely responses to emails and requests (internal and external) Escalation of problems to Management when necessary
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
  • Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary

Qualifications

Knowledge

  • 3 years related experience and/or training or equivalent combination of education and experience
  • 2 years of Leadership experience
  • Hazardous Materials certification (preferred)
  • Understanding of transportation process of all modules is a plus

Skills

  • Provenleadership and personnel development skills
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate via written and verbal communication and concisely obtain positive results.
  • Pro-active and strong organizational skills
  • Good computer skills (Excel, Word, PowerPoint)
  • Fluent in English

Behaviors

  • Positive and willing to help attitude
  • Must meet company standards of 52 hours training per year, including as needed management and leadership training.

Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program

Vacancy expired!

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