.Net Support lead job vacancy in Atlanta, Georgia IDC Technologies

Vacancy expired!

We are in Critical need of .NET Support lead for Fulltime Hire in Atlanta ,GA .

Note : This will be an remote opportunity till Pandemic Role : .NET Support leadLocation : Atlanta, GADuration : FTE Hire

Job Description :

Technical/Functional Skills

-MUST HAVE SKILLSStrong Experience in .NET core, SQL, Azure PaaS3+ years of experience in production support in .NET applications.Experience in Level 2 and Level 3 support environement handing Incidents, Problems and Changes and perform application monitoring/health checks.Hands-on Experience in analyzing incidents for resolution and perform code fixes.Experience in driving Incident Triage calls for incident resolution and closureExperience in Incident handling tools like SMC or Remedy or HP ALM.

Roles & Responsibilities• Analyze incidents for service restoration with in SLAs and perform code fixes for problems/defects.• Pro-actively engage/co-ordinate with relevant stakeholders and lead incident(MIM) traiging.• Initiate incident notification communications and regularly share updates.• Perform application health checks and monitoring.• Estalish and opitmize support processes for Day 2 Day operations.• Measure support operations perfromance based on SLA and KPIs, Adhere to SLAs, Identify and implement improvement actions• Perform causal analysis for Major and recurring incidents, Identify and implement preventive/corrective actions• Create and Maintain SOPs/ KEDB.• Experience with development in Agile• Status reporting to Management

Vacancy expired!

ID	#23503960
State	Georgia
City	Atlanta
Job type	Permanent
Salary	USD Depends on Experience Depends on Experience
Source	IDC Technologies
Showed	2021-11-26
Date	2021-11-19
Deadline	2022-01-18
Category	Et cetera
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Job Details

.Net Support lead

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