Vacancy expired!
- Serve as a technical escalation point for lower level NOC, such as Tier I and Tier II.
- Handle high to critical customer tickets (interrupt).
- Execute medium to high complexity projects and changes in Corp network.
- Technical reviewer and approver of NOC Tier II’s project and changes.
- Develop MoP for the NOC in executing change or troubleshooting an issue.
- Provide secondary on call support.
- Report NOC’s performance through Monthly Business Reviews (“MBRs”).
- Experience with routing and switching technologies and protocols including TCP/IP, IPv6, BGP and OSPF
- Knowledge in Firewalling concepts
- Expert knowledge in IPv4 addressing & subnetting.
- Experience with Enterprise and Service Provider network hardware platforms and architectures,
- Experience working with Service Provider Teams for faults with WAN Circuits
- Industry standard certifications preferred (CCIE, JNCIE).
- 6 - 8 Years experience in Network Operations teams.
- Good oral and written communication skills, ability to articulate network issues.
- Strong LAN & WAN troubleshooting skills.
- Juniper & Cisco hardware experience.
- Knowledge of TCP/IP fundamentals and commonly-used network protocols (MPLS, IPv6, OSPF,
- BGP).
Vacancy expired!