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Position Purpose:This role will lead all quality activities for a "business unit" inside private brand ensuring great product experiences for The Home Depot customers, partnering closely with the DMMs to deliver on quality specific targets (examples include Star ratings, returns) as well as financial targets like sales and gross margin, leading a team of Quality Engineers in the US and Asia and prioritizing resources and activities on largest quality opportunities.Major Tasks, Responsibilities & Key Accountabilities:40% - Drive Priority Tasks: Drive efforts like corrective actions, quality leadership reviews, early engagements, etc. where not delegated to team members
30% - Develop and Coach Team: Coach team on communications, attaining buy-in for recommendations, preparing for customer interactions, provide feedback and address specific development needs
20% - Set Quality Priorities for Business Unit: Ensure global resources and efforts are lined up against the highest impact efforts, align with DMMs and other partners and adjust as needed
10% - Set Business Unit Targets: Develop targets for team and align with DMMs and other partners
Nature and Scope:This position reports to the Director of Quality Assurance.This position has up to 3 direct reports.Environmental Job Requirements:Environment:Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.Travel:Typically requires overnight travel 20% to 50% of the time.Standard Minimum Qualifications:Must be eighteen years of age or older.Must be legally permitted to work in the United States.Education Required:The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.Years of Relevant Work Experience:5 yearsPhysical Requirements:Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).Preferred Qualifications:7+ years previous related work experience
10+ years previous leadership experience
Working knowledge of Microsoft Office Suite
Working knowledge of Tableau
Working knowledge of presentation software (e.g., Microsoft PowerPoint)
Demonstrated ability to collaborate and work effectively with cross-functional teams
Ability to draw accurate conclusions from financial documentation
Demonstrated project management skills
Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
Excellent written and verbal communication skills
Engineering degree, demonstrated ability to solve tough problems, solid decision making skills, proven ability to communicate to large teams and senior executives, and ability o develop talent are preferred
Knowledge, Skills, Abilities and Competencies:Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders
Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
Decision Quality - Making good and timely decisions that keep the organization moving forward
Directs Work - Providing direction, delegating, and removing obstacles to get work done
Interpersonal Savvy - Relating openly and comfortable with diverse groups of people
Persuades - Using compelling arguments to gain the support and commitment of others
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Vacancy expired!