Job Details

ID #45419127
State Georgia
City Atlanta
Full-time
Salary USD TBD TBD
Source Truist
Showed 2022-09-03
Date 2022-09-04
Deadline 2022-11-03
Category Et cetera
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Senior Product Owner - Salesforce

Georgia, Atlanta, 30301 Atlanta USA

Vacancy expired!

Req ID: R0066726The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.Need Help?If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email toAccessibilityor call 877-891-2510 (accommodation requests only; other inquiries won't receive a response).Regular or Temporary:RegularLanguage Fluency: English (Required)Work Shift:1st shift (United States of America)Please review the following job description:This role is a Senior Product Owner in the Scaled Agile Framework who partners with product managers to balance business, technology and design priorities to deliver brand-defining product and service experiences. The position requires the ability to understand strategic impacts but concentrates on the day-to-day details in order to ensure tactical execution. NOTE: In some Agile teams, there may be Product Owners from both the Business and the Tech side. In that case, the role will remain the same and there is joint accountability for the Agile team’s results. In rare instances, where the business cannot provide a PO, a Tech PO could step in to fulfill the responsibilities.The Senior Product Owner is responsible for executing the strategy for their area of responsibility based on client and company needs, which can include client experience, back office processes or systemic processes outside the client journey. They are a key resource in backlog management for the teams. The Product Owner works hand-in-hand with Product Managers to translate the product vision into epics and features that can be actioned by the delivery teams. The work will span the entire delivery process; from assisting with identification of areas for improvement, to more detailed work in authoring user stories, working closely with technical leads/scrum teams to ensure the solution effectively addresses experience priorities while maintaining technical integrity, and overseeing tactical execution of efforts. The Senior Product Owner is expected to be a thought leader in delivering complex technology projects to market.Taking a holistic perspective, this position will be responsible for delivering the experience across all relevant pieces within their assigned area of responsibility.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. May assume broad responsibility for components of a complex initiative, provide the direction or vision for a group of scrum teams related to their business solution, and/or be called upon to solve highly complex or highly technical problems.

Lead their delivery team’s priorities in PI planning, sprint planning, and other agile ceremonies; aligned to larger experience platform priorities and vision defined by product management.

Align with product managers to clearly articulate product strategy to the delivery team.

Deliver new experiences by working directly with delivery, experience design, business, and operations partners to design new products and improvements to existing capabilities.

Author and maintain the team’s backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities.

Perform triage on critical issues, escalating as necessary, and communicating consistently and clearly with all concerned parties.

Serve as key resource to development team to answer questions, provide clarifications, and conduct and coordinate business validation, focusing on fitness for use.

Update leadership on the epic and feature delivery schedule, including dependencies impacting deliverables, along with recommended solutions.

Partner with solution architects and other technical leads to ensure their solutions effectively address program priorities while balancing client experience and technical integrity.

Facilitate sprint planning with stakeholder groups to drive alignment and visibility for which features will be built when, and to ensure overall adherence to the product roadmap and enterprise strategic themes.

Facilitate sprint demos and provide final acceptance for completed user stories in sprint demos; ensuring that the story meets acceptance criteria and otherwise meets its definition of done.

Co-ordinate the creation of release-specific business documents, such as support model definitions, go/no-go approvals, internal release notes, and release-related living documents.

Risk Management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Partner with product manager on evidence to support recommendations.

Mentor other Product Owners on product delivery practices.

QUALIFICATIONSRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience

Ten or more years of banking, financial services, or other relevant work experience

Five or more years of product, analysis, technology, and/or design experience

Five or more years of leading cross functional teams

Previous experience working as a Product Owner for Agile team(s)

Experience defining and delivering large-scale business initiatives to execute on a product roadmap, including stakeholder management, requirements elicitation, test planning/support and business-level product validation

Demonstrated technical acumen and an ability to work with the technology organization to align product and technology roadmaps

Proven ability to translate strategic plans into tactical daily actions for execution

Proven ability to lead cross-functional teams without formal authority

Comfortable managing concurrent projects in a fast-based, results-driven environment

Comfortable with ambiguity, leading working autonomously and making independent decisions

Strong analytical skills, ability to interpret data and trends, diagnose problems, and recommend action plans to resolve issues

Excellent skills in presentation, facilitation, communication, and negotiation

Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct executive-level presentations to explain and sell plans/vision

Preferred Qualifications:Master’s degree in business, engineering, design, or technology field; banking or financial management education

Experience working with distributed teams (onshore/offshore)

Certified SAFe® Product Owner/Product Manager (or equivalent)

3+ years of experience with Salesforce Sales, Service or Financial Services Cloud; Salesforce certifications are a plus

#LI-REMOTEOTHER JOB REQUIREMENTS / WORKING CONDITIONSSittingConstantly (More than 50% of the time)StandingFrequently (25% - 50% of the time)WalkingFrequently (25% - 50% of the time) Visual / Audio / SpeakingAble to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.Manual Dexterity / KeyboardingAble to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.AvailabilityAble to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.TravelMinimal and up to 10%Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify© 2017 SunTrust Banks, Inc. All rights reserved.SunTrust is federally registered service marks of SunTrust Banks, Inc.

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