Vacancy expired!
Delta's IT department is undergoing a transformation to change the way we do business from top to bottom. As thought leaders within Delta, we strive to build innovative solutions that deliver impact to our customers. As we grow, we seek new team members eager to collaborate and advance our mission of becoming a best-in-class IT organization at the world's premier airline!
As a Technical Product Owner on the Communications, AI, and Automation portfolio, you will work on initiatives across the entire business; initiatives range from our complex global operation to the digital customer experience. We're looking for someone who is passionate about developing solutions for real-world, large-scale problems. Do you have superior analytical skills, are you an expert in reconstructing data and processes? If you're a self-driven individual, with experience in highly available technology solutions, continuous delivery, and thrives in a change-filled environment, then join us at Delta Air Lines! We are seeking a strong Agile Business Analyst, who has worked in agile/scrum/kanban environment, partnered with stakeholders in translating product roadmaps into bulletproof technical solutions. This role can be in Atlanta, GA or Minneapolis, MN- Full-time remote not an option/50% WFH available once training period is complete
- Responsibilities include, but are not limited to:
- Translate Product Owner / Product Manager visions into meaningful Epics and Stories so that the scrum team can incrementally deliver. Provides quantitative expertise (data analysis, statistics, forecasting, simulation, and optimization)
- Work on a variety of high-visibility IT projects, either in the form of internal development or in conjunction with external vendors.
- Manage risks, issues, and develop remediation plans.
- Analyze numbers, trends, and data to drive new strategies and streamline & automate processes.
- Ability to formally report on findings in a concise, understandable way.
- Responsible for providing line of sight to data quality and gaps where issues need to be addressed.
- Assist with managing team delivery commitments and helping to remove enterprise and escalated impediments.
- Manage several concurrent projects of varying priority and complexity, across multiple teams and multiple business divisions.
- Assist Product Owner with prioritizing stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
- Assist Product Owner with backlog management, iteration planning, and grooming of the user stories
- Measure and communicate product business value and ROI
- Willingness and aptitude to identify technical requirements and translate to adequate technical stories (eg: API creation, integrations, code refactoring, etc).
- Lead deep-dive technical analysis sessions, and ensure results are clearly documented
- Make things happen without frequent management direction and know when to communicate status or escalate issues to their manager, teammates or stakeholders.
- Enjoy working in a high-profile environment with fluid priorities, ambiguity and extremely aggressive deadlines.
- Ensuring the team produces continual and on-time delivery of value.
- Drive root cause analysis of production issues and identify resolution and preventative steps. Actively influence the automated testing efforts to achieve 80% = automated coverage
- Mentor junior team-mates to define and implement detailed measurement data, error logging/tracking for all products within our domain.
- Experience as a product owner or has worked closely with product owners on digital platforms
- Extensive experience defining agile requirements (Epics/stories), including functional and technical in a product/services organization
- Understanding and usage of agile metrics (velocity, burn downs) to help the team be more productive
- Experience with root cause analysis and digging into different sources of information (transaction details, logging, customer data, etc.) to understand issue causes and identifying preventative steps and resolutions.
- Outstanding communication, presentation, and leadership skills
- Excellent organizational and time management skills
- Sharp analytical and problem-solving skills
- Excellent negotiation skills and ability to partner with business stakeholders to prioritize backlog as necessary
- Creative thinker paired with great attention to details
- Embraces Diverse People, Thinking and Styles.
- Consistently makes safety and security, of self and others, the priority.
- High School Diploma, GED or High School Equivalency
- Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc
- Bachelor's degree highly preferred, notably in a technical field.
- Experience in Cloud services especially AWS.
- Experience with Containers, Kubernetes, RedHat OpenShift, Devops, Jenkins, Nexus, Github, or related technologies
- AWS Certification is a plus
- Functional knowledge of the airline business or airline IT processes.
- Drive to innovate and deliver industry leading solutions.
Vacancy expired!