Vacancy expired!
- Build or modify Adobe Workspace dashboards and report hierarchy to support better insight delivery within the Commercial and Digital Product (Mobile App & Website) team
- Conduct analyses of new feature releases to assess the impact on key performance metrics and to seek out further optimization opportunity
- Leverage session replay and customer feedback tools to surface common customer friction points that can be addressed
- Deliver proactive analysis to recommend tactics and strategies that can drive growth
- Address and answer data related questions relating to Digital performance from stakeholder groups
- Leverage Tableau and data warehouse information to complement digital analytics findings
- Utilize competitive performance software to articulate IHG’s relative performance
- Bachelor's degree in a quantitative discipline, or an equivalent combination of education and work-related experience.
- The ideal candidate will have 5+ years progressive work experience, with emphasis on business and digital analysis. Preference will be given to those with demonstrated expertise in the areas of mobile and digital channel measurement, insights, and business performance assessment.
- A qualified candidate will have knowledge and demonstrated use of digital analytics software (preferably with aptitude to adopt new analytical software.
- Foundational knowledge of Tableau. Basic SQL or Google Cloud Platform experience a plus
- Ability to find, highlight, and explain key outcome drivers to a non-analytical audience in a concise and persuasive manner
- Online survey tools (ie Qualtrics)
- Session replay tools
- Understanding of statistical concepts and how they relate to analytical assessments
- Liaison with Global/Regional stakeholders
- Interact with senior and mid-level management
- Interact and negotiate with senior and mid-level management of partners to develop strategies and drive growth in channel revenue
- Work is typically performed in a normal office environment
- Hybrid in office / work from home. Typical expectation is 2 days in the office per week, though this may vary by need and over time
Vacancy expired!