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Our MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.Your CareerWe are looking for a talented Technical Enablement Specialist to join our newly formed Center of Excellence team and help us take our digital training content to the next level. The ideal candidate will have advanced skills with the latest authoring tools and adult learning methods. The courses utilize Palo Alto Networks Cloud Security and vulnerability detection solutions. A background in public cloud technology will be a plus. In addition to building training content, a candidate must also be adept at managing relationships with subject matter experts and managing multiple development projects across varying timelines.Your ImpactWork together with internal content stakeholders to identify and define training requirements
Develop and design digital online and/or instructor-led training that creatively achieves the learning outcomes
Work independently while regularly collaborating with a team of courseware developers and technical instructors
Learn complex technologies and tools for development of technical training
Keep up with product development - ensure courses being developed are in-line with product direction, company goals, and training team strategy
Maintain training content updates through rapid product upgrade cycles
Attend Transfer-of-Information and product training sessions to stay current on products and features
Build and maintain relationships with content and product experts during the development, design, review and updating phases of instructional design
Infuse courses with role-based, learning levels, and inquiry elements
Follow team instructional design standards, processes, and procedures
Your ExperienceTechnical knowledge in Prisma Cloud or Cortex products
Strong background in one of these areas: Cloud Security, Container Security, DevSecops, Cloud Network Security, Automation Workflow
Ability to learn new technologies quickly
Experience building demo and lab environments for training
Working knowledge of Unix commands, python scripting, website building and UI framework
Experience in creating and automating learning pathways
Working with metrics and reports on learning outcomes
Experience developing technical training and/or courseware for highly technical products
Thrives in a fast-paced, ever-changing, and agile environment
Ability to handle multiple projects, report regular status, and accurately scope and deliver on time
Excellent interpersonal, written and verbal communication and documentation skills
Ability to work independently from start to finish of a project
Knowledge of inquiry-based and learner interactive elements
Experience designing simple animations, motion graphics and simulations
Ability to record own video narration
Ability to create technical training content for various levels (non-technical, semi-technical, highly technical teams)
BS/MS or equivalent experience
The TeamOur ClaiSec Services Enablement Team is responsible for building quality training for a variety of global teams within Palo Alto Networks, focusing primarily on post-sales teams (Customer Success and Professional Services). This includes curating and creating technical and non-technical training, labs, and resources for new-hires and existing team members. Our team is great at adapting quickly to learn and develop training and tools that are current, relevant, and hands-on with deep expertise not only at the technical level, but also at the knowledge-absorption level. Our CommitmentWe’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelinesCovid-19 Vaccination Information for Palo Alto Networks JobsVaccine requirements and disclosure obligations vary by country.
Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
The job requires accessing a company worksite
The job requires in-person customer contact and the customer has implemented such requirements
You choose to access a Palo Alto Networks worksite
If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.
Vacancy expired!