Vacancy expired!
Looking for Rock Stars ! Appointment Setter needed!
Creating a fresh solution for eco-friendly home and building improvements. Gutterglove South & Home Renovations offers top quality products and services to homeowners, and commercial customers alike. Gutterglove South & Home Renovations was created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products - Bath Planet of Atlanta, Gutter Glove and Wincore Windows - Gutterglove South & Home Renovations has developed an unrivaled reputation in the Southeast for quality products and service.
Primary Purposes; Function
Atlanta's number one growing Home Improvement Company is seeking Call Operator at our Southeast office. Customer service experience is a plus, as you will be interacting with clients , discussing our products and securing sales leads for our team. Call Center team will be setting sales appointments.
Hourly pay on quality leads collected or call center appointments set. Flexible work environment and hours. FAST growing company with lots of opportunity to grow.
Call Operator Essential Duties:
Verbal and written communication skills
Listening skills
Problem analysis and problem solving
Customer service orientation
Organizational skills
Attention to detail
Judgment
Adaptability
Team work
Stress tolerance
Resilience
Call Center Operator Specific Responsibilities of the Job:
Answer calls and respond to emails
Handle customer inquiries both phone and by email
Research required information using available resources
Provide customers with product and service information
Enter new customer information into system
Update existing customer information
Identify and escalate priority issues
Route calls to appropriate resource
Follow up customer calls where necessary
Document all call information according to standard operating procedures
Complete call logs
Vacancy expired!