Vacancy expired!
The Compute & Cloud Infrastructure Systems migration Group, is seeking an experienced and motivated Technical Business Analyst to help create and update documentation for teams to support applications/infrastructure. This team is part of a fast-paced, highly visible environment that is developing a key part of the client's cloud strategy and other solutions.The Team: You will work with technical subject matter experts to create and update business and RACI documentation. You'll be encouraged to innovate and work on leading edge documentation delivery. Your projects could involve co-authoring or working independently.
Responsibilities: At least 5-8 years of experience as a Business Analyst in the application/infrastructure technologies. Experience working with Product, Architecture, Design, Engineering teams in an agile environment Acquire knowledge of the products, enhancements, and their functioning by interviewing team members to develop product/support documentation Develop various types of public-facing documentation for web interfaces, command-line tools and APIs including how-to manuals, troubleshooting guidance, tutorials, demo pages, user guides, and quick-start guides Conduct interviews with subject matter experts, developers, and other technical staff to collect information, prepare documentation and coordinate layout and material organization Translate technical or complicated information into clear, direct, and concise documents appropriate for audiences with varying technical expertise Submit drafts for technical review and edit to accommodate requested changes to ensure the clarity, completeness, accuracy, and quality of documents created Internalize feedback provided to incorporate into future documents to minimize reviews Understanding of IT concepts such as networks, infrastructure, big data, and cloud computing Demonstrated experience in communicating with developers and SMEs and coordinating work across multiple teams and departments Expertise with Microsoft Word and PowerPoint, including advanced formatting features A strong technical aptitude with the ability to learn quickly Effective verbal and written communicationDesired Skills: Project management Knowledge of the Agile software development process and the software development lifecycle (SDLC) Experience with structured documents and knowledge of XML/HTML, Markdown, or DocBook a plusVacancy expired!