Job Details

ID #44529044
State Georgia
City Chamblee
Job type Permanent
Salary USD TBD TBD
Source NTT DATA
Showed 2022-08-02
Date 2022-07-11
Deadline 2022-09-09
Category Et cetera
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Business Analyst / Change Manager

Georgia, Chamblee, 30075 Chamblee USA

Vacancy expired!

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Duties:

  • Manage change management workflow process
  • Monitor change management queue and vet changes as they come in.
  • Generate agenda and reporting for daily change management reviews
  • Generate weekly and monthly change management reports
  • Facilitate daily technical review board and change action board meetings
  • Mediate conflicts related to the changes where necessary
  • Maintain change management documentation (policies, procedures, templates, etc.)
  • Coordinate changes to minimize the business impact of downtime
  • Ensuring the risks, benefits, dependencies, etc. for each change is well understood
  • Ensure only approved changes are deployed

Must-Have:

  • 3+ years of Change Management experience
  • 3+ Quality Assurance
  • 3+ Years of automation and manual testing
  • 3+ years of ServiceNow experience

Familiar:

  • Incident Management
  • Problem Management
  • IT infrastructure and data center management
  • Microsoft Office (emphasis on MS Excel)
  • Using Excel templates and macros
  • Vlookups and other Excel functions
  • Service Manager functionality
  • ServiceNow functionality
  • SharePoint
  • Interpersonal skills/ability to communicate with customers daily
  • Change Process knowledge
  • Process documentation (ITIL)
  • Change management processes
  • Organizational and documentation skills

In compliance with the Colorado Equal Pay Transparency Rules, NTT DATA provides a reasonable range of compensation for roles that may be hired in Colorado. The starting pay range for a candidate selected for this position who works in Colorado is $93,000 - $130, 200. The successful candidate's actual pay will be based on a number of factors, including work location, relevant experience (internal or external), technical skills, and other qualifications. The candidate may also be eligible for incentive compensation based on personal and/or company performance. This position is eligible for company benefits including but not limited to medical, dental, and vision coverage with an employer contribution, flexible spending or health savings account, life and AD&D, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and many other additional voluntary benefits.

Candidates for this position will be required to adhere to NTT DATA's and its clients' COVID-19 health and safety protocols. NTT DATA is committed to complying with the Safer Federal Workforce Task Force COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors to the extent it is enforced by the federal government or any of its clients. If this position becomes subject to a COVID-19 vaccination mandate based on applicable law or client requirement, candidates will be required to become fully vaccinated as defined by NTT DATA or be approved for an exemption in accordance with applicable law.

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About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Nearest Major Market: Atlanta

Job Segment: Change Management, Data Center, Business Analyst, Quality Assurance, Manager, Management, Technology

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