Office of Information Technology (General Office) - ITP142 - System Administrator 3 (GENETEC) - (PG N)

Office of Information Technology (General Office) - ITP142 - System Administrator 3 (GENETEC) - (PG N)DescriptionJob Summary : Under broad supervision, installs, configures, and supports a local area network, wide area network, internet system, computers, desktops and/or mobile devices. Performs necessary maintenance to support network availability.Job Specific Duties: Under limited supervision, assumes responsibility for assigned enterprise applications, project deliverables and tasks. Assists vendors and other technical support personnel with implementing and/or troubleshooting problems with agency systems. Serves as subject-matter expert at project meetings for related technologies (Microsoft operating systems and core services such as Active Directory, Group Policy, etc.), ensures that design, implementation meet industry and agency standards for supportability, security and reliability.Provisions, maintains and monitors physical and virtual machines running Microsoft Windows Server-based operating systems and their interactions with database management systems; web services or other on-premise or cloud-based enterprise applications.The selected candidate must meet the advertised minimum qualifications to include State Entry Qualifications as well as Agency Specific Minimum Qualifications.ENTRY QUALIFICATIONS:

Bachelor's degree from an accredited college or university in a related field AND Three years of related experience

OR

Associate's degree in a related field from an accredited college or university AND Five years of related experience

OR

Seven years of related experience.

OR

One year of experience at the lower level Systems Administrator 2 (ITP041) or position equivalent.

AGENCY SPECIFIC QUALIFICATIONS:

Demonstrated experience administering and supporting Genetec access control products or similar such as Johnson Controls, HiD Global, Siemens, Honeywell, etc.

Demonstrated experience designing, installing and supporting Microsoft Windows Server 2012/2016 or newer servers, domains and associated roles/services (DNS, DHCP, WINS, DFS, IIS, etc.).

Demonstrated experience of advanced administration of medium or large Active Directory implementations (1000 users and/or multiple sites).

Demonstrated experience installing and supporting two or more recent Microsoft enterprise-level on-premise or cloud products (Exchange 2016 or newer, System Center suite, Azure/Office 365 products, Exchange Online, Azure AD, etc.).

Demonstrated experience administering an enterprise-level backup product, including knowledge of backup rotations and best practices.

Demonstrated experience designing, installing and supporting a virtualized infrastructure (VMware 7.x or newer preferred).

Experience troubleshooting basic TCP/IP-related problems (name resolution, IP conflicts, subnetting or supernetting, packet loss, etc.)

Demonstrated experience evaluating customer requests and identifying current systems requirements to recommend solutions.

Demonstrated ability to research, recommend, implement and support new or unfamiliar technologies to support business needs or improve existing business processes.

Demonstrated experience inspiring, motivating, mentoring and guiding others toward goal accomplishment.

Demonstrated experience understanding and applying industry-standard procedures and policies related to information technology.

Demonstrated experience developing creative options for problem solving when standard procedures produce marginal results.

Demonstrated experience in systematic problem solving.

Demonstrated experience making sound, well-informed decisions, perceiving the impact and implication of decisions and committing to action in even uncertain situations.

Demonstrated experience independently managing multiple assignments.

Demonstrated experience developing strategies using new technology to manage and improve program effectiveness.

Ability to accommodate flexible work schedule.

Demonstrated strong customer orientation; anticipating and meeting the needs of clients in a time sensitive environment.

Demonstrates excellent interpersonal skills; persuading others to accept recommendations; working with others toward an agreement; negotiating to find mutually acceptable solutions.

Demonstrated excellent oral and written communication skills.

Committed to providing quality customer service.

PREFERRED QUALIFICATIONS:

Genetec Technical Certification

Experience administering and supporting Genetec Omnicast 5.x and Synergis 5.x products

Experience administering Veeam 9.x or higher products.

Microsoft Certification in one or more job-related areas (such as Azure Administrator Associate, Security Administrator Associate, TeamsAdministrator Associate, Enterprise Administrator Expert

+Demonstrated experience designing, deploying and supporting Citrix infrastructure (XenApp, XenDesktop, Netscalers, etc).IMPORTANT INFORMATION FOR ALL GDOTJOBSThe interview is just one part of the overall selection processand is not the only criteria used to make the final selection. Inaddition to the interview, the final selection is based on the applicant’s workhistory and performance (documented in HR and/or Office files), PeopleSoft/employeestatus (i.e. rehire code), employee performance reviews, personnel file review(HR & Office Files), criminal background check, employment reference checks(including references and commendations from Managers and other relevantdocumentation) and, for supervisory positions, demonstrated leadership skillsbased on past and current work history will be considered.Good EmploymentStanding:In accordance with theInterview and Selection Process (ISP), an applicant must have no active disciplinaryactions to be in good employment standing. Actions that maydisqualify an applicant include letters of reprimand (active for 12 monthsafter issuance date); suspension without pay or disciplinary demotion (activefor 12 months from the effective date); Performance Improvement Plans (PIP) andLeave Restriction Plans (active until 12 months after the date ofconclusion). In addition, an employee must have an overallePerformance rating score of three (3) or higher on their most current evaluation. Pleasenote that Memorandums of Concern are not considered disqualifyingfactors. Human Resources may remove any employee from considerationfor selection who is pending a disciplinary action; however, if the action isresolved in the employee’s favor, he or she will be allowed to compete.THIS IS AN INTERNAL AND EXTERNAL JOB ANNOUNCEMENTTHIS IS ANUNCLASSIFIED POSITION.THE SELECTEDAPPLICANT FOR THE POSITION WILL BE SUBJECT TO A REFERENCE CHECK AND CRIMINALBACKGROUND CHECK, WHERE APPLICABLEPLEASE INCLUDE ALLRELEVANT JOB INFORMATION ON THE APPLICATION FORCONSIDERATION. ALLAPPLICATIONS WILL BE PRESCREENED.UPON PROMOTION, THESELECTED CANDIDATE WILL RECEIVE 10% or THE GDOT JOB SPECIFIC MINIMUM SALARY,WHICHEVER IS GREATER.GDOTIS AN EQUAL OPPORTUNITY EMPLOYERQualificationsBachelor's degree in a related field from an accredited college or university AND Three years of related experience OR Associate's degree in a related field from an accredited college or university AND Five years of related experience OR Seven years of related experience OR One year of experience at the lower level Systems Administrator 2 (ITP041) or position equivalent.Job Information TechnologyPrimary Location GA-Fulton-AtlantaShift Day JobNumber of Openings 1Job Posting Jul 9, 2020Closing Date Jul 19, 2020Job Number: INF01BU