Job Details

ID #43236445
State Georgia
City Gainesville
Job type Full Time
Salary USD TBD TBD
Source Northside Hospital
Showed 2022-06-18
Date 2022-06-17
Deadline 2022-08-16
Category Et cetera
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Telephone Patient Service Representative

Georgia, Gainesville, 30501 Gainesville USA

Vacancy expired!

Position DescriptionResponsible for performing a variety of administrative duties for physicians and other members of the clinic; can have phone contact or direct contact with patients and other clients of the Clinic.

PRIMARY DUTIES AND RESPONSIBILITIES

  1. Books, coordinates and reschedules patient’s appointments.
  2. Relays necessary messages to staff via the Electronic Medical Records System or appropriate avenue.
  3. Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly.
  4. Performs secretarial/clerical duties in a medical group.
  5. Answers routine medical questions regarding patient appointments and testing.
  6. Prepares and processes correspondence between patient and provider.
  7. Answers routine medical inquiries from patients.
  8. Answers telephone, screen calls, takes messages, and provides information.
  9. Obtains, verifies, and updates patient information.
  10. Provides support services to patients.
  11. Assists pod staff with EMR tasks and rooming procedures.
  12. Requests, sends and receives patients’ medical records.

The Northeast Georgia Diagnostic Clinic continues to focus on providing the latest and most advanced methods of medical care to our community. In fact, we have been voted the Best Medical Clinic in Hall County in the Best of Hall Readers’ Choice Awards since 2018.

Based first and foremost on the patient-physician relationship, our mission is to serve the adult population of our community with compassion, skill and integrity.To learn more about our clinic or medical specialties, feel free to contact us today.

Position Requirements

KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED

  • High school degree or equivalent.
  • Knowledge of medical terminology and office procedures. Skill in operating the phone system, computer, fax machine and copy machine. Ability to sort and file materials correctly by alphabetic or numeric systems; Ability to communicate clearly and concisely. Ability to establish and maintain effective working relationships with patients, employees and the public.

KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION PREFERRED

  • Minimum of two years of computer experience in a medical office setting
License/Certification Requirements: NoWork Hours: 8a-5pWeekend Requirements: NoOn-Call Requirements: No

Vacancy expired!

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