Vacancy expired!
Under limited supervision, works on more complex IT architecture projects with full competency. Applies hardware engineering and software design theories and principles in researching, designing, and developing product hardware and software interfaces. Provides integrated systems planning and recommends innovative technologies that will enhance the current system. Recommends appropriate desktop, computer platform, and communication links required to support IT goals and strategy. May coordinate the activities of the project team and assist in monitoring project schedules and costs.
An ideal candidate will work across all of Wolters Kluwer's Tax and Accounting North America to develop and execute the technical vision for Salesforce and Sales Operations enterprise projects. They will also ensure the Salesforce platform and Sales Operations projects successfully align with the strategy of the business and achieve the desired business outcomes. They will do this by collaborating with stakeholders and partners throughout the organization to provide the capability to deliver business performance through secure, streamlined and innovative technologies, platforms, and processes.Essential Duties and responsibilities- Applies Salesforce experience to projects including Salesforce org merges, Lightning migrations, data and systems integrations, custom object development, advanced reporting, ongoing system maintenance, security and compliance, and onboarding new business units into Salesforce.
- Participates in planning, design and execution of the Salesforce roadmap for WK TAA North America
- Analyzes and design technical solutions in Salesforce.
- Participates in Proofs of Concept and technical solutioning
- Develops and support Salesforce configuration/code as required for complex and cross-functional feature enhancements and integration points.
- Configures Salesforce/implement code supporting new and existing platform requirements
- Writes technical specifications for feature enhancements and integrations.
- Partners with IT and external partners on Salesforce integrations to ensure alignment with architecture and code strategy, Collaborates across multiple internal teams (e.g. technical and business resources)
- Produces deliverables within a diverse, fast paced environment, collaborate effectively across dispersed teams and manage multiple projects and initiatives simultaneously.
- Documents current state processes
- Facilitates business process alignment around configurable Salesforce functionality
- Ensures solution is scalable and meets overall business requirements
- Acts as the technical lead to deliver multiple Salesforce projects
- Translates business requirements into configurable solutions that best leverage the Salesforce platform
- Leads and/or participates in technical integration discussions and design workshops
- Creates high level architecture and process diagrams for both technical and business minded individuals
- Leverages CPQ experience to develop best practices around renewals and amendments
- Oversees and supports data migration
- Works with the IT Organization to ensure proper integration and testing are complete to deliver projects on-time and within budget
- Manages Salesforce projects utilizing Software Development Life Cycle (SDLC) best practices
- Serves as the subject matter expert on Salesforce projects
- Coaches and mentors technical and functional team members on Salesforce
- 3-4 years of Salesforce.com administration and development experience
- Required Salesforce certifications: Administrator (any level); Platform developer (any level)
- Experience with Apex classes, triggers, Visualforce pages and Lightning Components
- Excellent written and oral communications skills
- Ability to excel in a remote work environment
- Hands-on experience implementing/supporting Salesforce Sales Cloud, Service Cloud, CPQ/Billing, and Communities
- Salesforce Lightning App, security, and performance features
- Apex REST and SOAP Web Services, Apex Callouts, Outbound Messaging,
- Force.com Workflows, Lightning Flows, Process Builder, Data Loader,
- Programming Languages - JavaScript, JSON,CSS, HTML, MySQL
- Understanding of Understanding of complementary CPQ applications such as DocuSign and Conga Composer
- Prior experience with quote to cash (CPQ) systems
Vacancy expired!