Service Tech - No Travel

Job Description

• Repairs/refurbishes optical equipment. Dismantles, rebuilds, and cleans equipment.
• Evaluates ophthalmic exam equipment following predetermined protocols. Determines if equipment is repairable or should be processed out of the system.
• Installs and maintains the local training room exam equipment.
• Handles local store service calls. Conducts on-site visits to install equipment, repair equipment or swap out equipment. Works with the vendor's technical team to resolve equipment issues, and gathers equipment information.
• Troubleshoots network issues as it pertains to the automated exam equipment.
• Maintains written troubleshooting documentation as new issues and solutions arise. Enhances and streamlines repair processes.
• Processes equipment movement in the inventory system, Microsoft Dynamics (EAM).
• Prepares new store opening’s optical equipment for shipment as necessary. Packs and palletizes equipment when needed.
• Assists with special projects and off-site events. Attends vendor training when applicable.

Qualifications

• High School Diploma or equivalent. Associates Degree preferred
• 2+years of experience in a technical field or mechanical trade Advanced Mechanical knowledge and application Low Volt/networking knowledge Electronics knowledge required Optical experience a plus

Additional Information