Vacancy expired!
Job Description
We are looking to hire a Front Desk Associate to join our team. The Front Desk employee is the face of our company; they are the person a guest sees when they first walk into the facility. This person must be team-oriented with great communication skills. The Front Desk employee ensures positive customer experience.
Salary range: $37000 - $47000 per year.
Responsibilities:- Responsible for greeting and serving all guests courteously and professionally.
- Interact with customers by telephone or in-person to provide information about us and rectify concerns.
- Provide friendly and courteous telephone manners to guests and co-workers.
- Promptly ensure that customer requests are addressed professionally and thoroughly by telephone, e-mail and face-to -face meetings.
- Check to ensure that appropriate changes have been made to address the customer's issues.
- Attend all scheduled team meetings and brings suggestions for improvement.
- Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.
- Report all equipment issues and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately.
Qualifications
- Exceptional customer service skills.
- Previous administrative experience in an office is preferred.
- Recognised qualification in office administration or similar is an asset
- High school diploma or equivalent required.
- Must professionally present self regarding personal dress and grooming.
- Excellent verbal and written communication skills
- Strong computer and MS Office working knowledge.
Additional Information
- This is not a remote job
Vacancy expired!