Vacancy expired!
Solution Delivery/Technology Implementation Specialist - Marietta, GA
We Don't Just Build The World, We Build Innovative Technology Too. Come Build The World With Us!This is the career you've been waiting for your whole life. Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 53,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black & Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights. What You'll Do As a Solution Delivery Specialist you'll be part of our Customer Excellence team located in Marietta, GA. Specifically, you'll: be responsible for completing onsite implementations and service requests of CribMaster hardware and software solutions. Travels to customer sites and provides installation and upgrades to new and existing equipment (averages 50% travel). Many customer sites are within the manufacturing sector and are, therefore, often large industrial factories that can be loud, dirty and not climate controlled.- Prepares all software and hardware to be used for customer site installation, including, but not limited to:
- Ensure all configurations of machines are correct
- Ensure all data has been imported and cleaned
- Acts as the client's technical advocate within the company; promotes thoughts and ideas that contribute toward a more efficient and productive implementation of CribMaster products
- Understands various deployment options of CribMaster products and ensures these are utilized to fulfill client workflows and needs
- Completes detailed checklists and follows detailed procedures
- Prepares training curriculum to match client needs and provides product training for clients
- Develops custom documentation to match clients' processes
- Develops solutions and educates clients in various stages of product implementation
- Assists with preparing formal project plans for clients
- Must be able to pass drug test and lifetime background check
- Bachelor's degree or 3 years related work experience in technical installs
- Strong Knowledge of Windows OS, Networking Basics
- Familiarity with manufacturing and inventory management is a PLUS.
- Fundamental understanding of Databases, particularly SQL Server
- Familiarity with Database Reporting software such as Crystal Reports is a PLUS
- Experience and knowledge of UHF Gen2 Passive RFID Technology is a PLUS
- Project Management experience a PLUS
- Solid understanding and use of Microsoft Excel to analyze and manipulate data
- Exceptional written and verbal communication skills to manage across functions at various levels.
- Looking for eager candidates excited about moving their career forward by developing new skills
- Self-motivated individual with the desire to succeed and motivate others.
- Ability to teach IT and Software techniques and features
- Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
- Learning & Development: Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
- Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.
- Purpose-Driven Company: You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
Vacancy expired!