Vacancy expired!
Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.Job Summary:Responsible for the sale of Comcast Commercial Internet, Video, andVoice based services to mid-size and large businesses. Works as part ofa team to drive sales using an array of prospecting activities andcultivation of relationships with institutions in designatedterritories. Designs and delivers live sales presentations toprospective clients, develops relationships with individual businessesand the community, and positions the Comcast brand as key components ofthe sales strategy, in keeping with Comcast's touchstones. Has in-depthexperience, knowledge and skills in own discipline. Usually determinesown work priorities. Acts as a resource for colleagues with lessexperience.Employees at all levels are expect to:- Understand our Operating Principles; make them the guidelines for howyou do your job- Own the customer experience-think and act in ways that put ourcustomers first, give them seamless digital options at every touchpoint,and make them promoters of our products and services- Know your stuff-be enthusiastic learners, users and advocates of ourgame-changing technology, products and services, especially our digitaltools and experiences- Win as a team-make big things happen by working together and beingopen to new ideas- Be an active part of the Net Promoter System-a way of working thatbrings more employee and customer feedback into the company-by joininghuddles, making call backs and helping us elevate opportunities to dobetter for our customers- Drive results and growth- Respect and promote inclusion and diversity- Do what's right for each other, our customers, investors and ourcommunitiesCore Responsibilities:- Creates and delivers face-to-face sales presentations that demonstrateknowledge of the latest Comcast products and services. Sells with goalsof exceeding departmental financial and unit targets. Stays abreast ofcompetitive landscape and emerging technologies to best position ComcastBusiness Services in the marketplace.- Develops sales territory, including cultivation of local partnershipsand organizational affiliations. Actively generates new leads withtargeted businesses through various prospecting activities, includingcold calling, canvassing, customer referrals, and partner relationships.Actively seeks ways to promote and position the Comcast brand withinterritory.- Retains customer base by delivering on the Comcast Credo, ensuring asuperior customer experience. Maintains and builds customerrelationships to drive customer retention; works with internal teams toensure operational efficiencies and service levels that meet and exceedcustomer expectations through strong customer service orientation withexcellent follow up.- Maintains accurate and quality sales records and prepares sales andactivity reports, as required.- Attends out-of-office meetings with customers on a regular basis anddemonstrates excellent verbal and written skills and skill inpresenting, persuading, and negotiating.- Demonstrates some knowledge of Network Design, MAN technologies &designs including DSx, OC-x, WDM, Ethernet, Internet Technologies,Functionality & Services, Voice Network Technologies (including VoIP),Data Networking Technologies, Functionality & Services (LAN, MAN, WAN,VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3),Customer Premise Equipment (voice & data), Business Continuity/DisasterRecovery concepts and E-rate Contracting Processes and Procedures.- Consistent exercise of independent judgment and discretion in mattersof significance.- Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) as necessary.- Other duties and responsibilities as assigned.Job Specification:- Bachelors Degree or Equivalent- Business, Marketing Generally requires 3-5 years related experienceComcast is an EOE/Veterans/Disabled/LGBT employer
Vacancy expired!