Equip Systems App Eng Team Ldr

Equip Systems App Eng Team Ldr (WD30072195140)What you will doUnder general direction, leads the System Application Engineers in their support of the construction sales team and in some cases functions as an SAE for select reps, customers and/or projects. Ensures that assigned projects are executed profitably, accurately, on-time, within the scope of the contract and in alignment with customer expectations. With focus on equipment slippage, avoids and minimizes slippage, following up to prevent re-occurrence.Assigns System Application Engineers to Account Execs and ensures the proper balance of pre and post sales activities is maintained to meet overall customer expectationsProvides training and support on project management practices and the Johnson Controls equipment order execution process.Supports pre-sales activities, which include system configuration validation, HVAC equipment and/or controls selection for basis of design as well as bidding, application and pricing.Supports the development of accurate, detailed submittals to communicate design, configuration, operation, and installation requirements to customers, consultants, service team and necessary subcontractors.Team leader works with the sales team to maintain an effective balance between internal Johnson Controls processes, customer satisfaction and project financial results.Team leader assists the Branch Installation Manager / Branch General Manager in revenue forecasting, collections and resource planning.How you will do itManages the overall performance of assigned System Application Engineers.Functions as a Systems Application Engineer where appropriate based on the branch requirements and Account Executive AssignmentsPerforms all of the System Application Engineer duties for highly complex or strategic projects as assigned by Branch Management.Establishes goals and development plans for all direct reports. Evaluates employee performance, performs salary management and promotes team development.Recruits System Application Engineers with the appropriate skills and competencies to meet the needs of the Branch and our customers.Follows up on customer satisfaction issues and drives resolution. Provides leadership by demonstrating focus on achieving customer satisfaction.Develops and builds relationships between the SAEs and their assigned Account Execs, contractors, customers, consultants, and vendors.Develops and implements a formal technical training program for each of the System Application Engineers.Ensures SAEs are providing proper turnover to service team and coordinating with LSSs/PM on all joint projects.Acts as the first level of escalation for any issues related to; equipment orders, order commitments, delivery, final payment and customer satisfaction.Acts as the subject matter expert on equipment to assist in the interpretation of engineering drawings and specifications. Identifies gaps in the technical expertise of the SAEs in specification interpretation and works with assigned Account Executives to implement short term plans to address these gaps. This includes but is not limited to; system configuration validation, HVAC equipment and/or controls selection, engineered equipment submittals, contract drawings, site coordination, and site installation requirements, For full info follow application link.Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.