Fitness Attendant

POSITION DESCRIPTIONPosition:Fitness Attendant Reports to:Front Desk Coordinator/Director of WellnessPrimary Function:Responsible for maintaining equipment up to departmental standards. Duties and Responsibilities:Greets members and guests with a smile and takes care of their needs. Cleans, lubricates and arranges exercise equipment, free weights, pads and the locker room. Arrives early to inspect the facilities and to ensure there are no equipment issues.Assists in the overall retention and satisfaction of members through exceptional customer service.Maintains a positive and cheerful attitude with staff, peers and program participants.Assists with teaching promotional classes and special events. Acts as a role model and exemplifies a healthy professional attitude. Reports any equipment issues to supervisor.Enforces youth member procedures and all gym rules and policies.Complies with departmental uniform and grooming standards.Works effectively with as a team with all departmental employees.Works variety of shifts, as needed to include nights, weekends and or holidays.Complies with departmental and Club policies and proceduresKeeps supervisor informed of member issues comments and concerns. Performs all other duties as assigned.Job Qualifications/Experience:Current CPR, AED, First Aid certification or be able to complete within 30 days of employment.Physical DemandsMust be able to lift from 1 up to 50 lbs for 50% of work day.Bending and stooping 80% of work day.Stands and walks for 95% of work day.Requires high energy for 95% of work day.Skills:Excellent communication skills with the ability to relate to a wide variety of people.Abilities:Must be able to understand and follow verbal/written instructions.Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.Must have the willingness to provide exceptional service to members.Employees are held accountable for all duties of this jobThis description is based on management's assessment of the requirements and functions of the job on the date this description was prepared. It is a general guideline for managers and colleagues, but it does not purport to be an exhaustive list of all the elements of the job. Floor Attendant Job DescriptionRevised on 6/26/2018