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DescriptionAtlanta Evergreen LakeSide Resort & The INN at Stone Mountain Park are beautifully situated within Stone Mountain Park just 20 minutes outside of Atlanta and 30 minutes from the Atlanta International Airport. We are seeking a Conference and Event Services Manager to lead the area for this incredible resort. The Activities offered around our resort include Lakefront, golf and water sports, two 18-hole golf course and Lakefront activities, fitness center and outdoor pool. Guests staying at the Resort and INN are encouraged to have the full experience of enjoying events and activities in Stone Mountain Park while staying with us.Looking for a highly energetic event service individual that loves to plan and execute award winning events and would like the opportunity to be part of a lifestyle Resort & INN. Applicants must possess at least 3 years of resort or hotel Service experience and demonstrate exceptional customer service and teamwork skills.Summary:The Conference Services Manager is responsible for managing all details of a contracted Group or Event and will coordinate all details with the client and communicate this information through respective resort department heads and managers. The fundamental requirements are thorough knowledge of Resort Food and Beverage Operations, Audio/Visual, Rooms, Purchasing, Golf and Engineering among others by effective management, leadership, organizational and communication skills, with an eye on upselling, maximizing profitability and consistently looking to book repeat business by having a track record of long term client relationships, team player attitude and guest relations skills.Responsibilities:Adhere to the Catering and Conference Services Department's standard operating procedures.Begin outreach and establish communication cadence with the customer or customers.Coordinate all aspects of conferences as assigned by the Director of Conference Services to include but not limited to: food and beverage requirements, timing of events, audio-visual requirements, special attention to guests, room type allocation, rooming list, amenities, function room set up, group transportation, type of check in, check out to include satellite check in, special meal requests, arrival/departure manifests, bag pulls, luggage storage, complimentary rooms, billing instructions, Prepare BEO's, Resumes or other points of communication, authorized signatures, room deliveries, telephone and internet requirements, box storage and delivery, power requirements, key requirements, expected food and beverage outlet usage, group hospitality/office/registration desk requirements, business center requirements, entertainment, leisure activities, decor (to include floral) requirements.Follow the specific standard operation procedures for all staff in order to handle all steps promptly and thoroughly in the event planning process adhering to the standards of the resort protocol.Ensure all site inspections and client visits to the resort are successful by planning carefully and communicating accurate details in advance to all departments.Proactively achieve consistently high Event Satisfaction scores through establishing a good rapport with the client, preparation work having been done accurately and being visible during the conference to ensure the client's expectations have been met.Generate high revenue yielding business for all contracted rooms, function space, and catered events.Conduct pre- and post-conference meetings when it is agreeable with the client.Communicate with banquet managers for all related banquet For full info follow application link.EOE/AA/Disabled/Veterans Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Crescent Hotels & Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Vacancy expired!