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Comcast Technology Solutions' purpose is to be the most valued partner to those leading the future of media and technology. Leveraging the most complete portfolio of capabilities, unmatched expertise and Comcast's unrivaled infrastructure, we help customers thrive in a rapidly evolving multi-platform world by powering extraordinary experiences to every screen. If you share a passion for contributing your talents to empowered teams, possess an entrepreneurial spirit and are driven by imagination and possibilities, we want to develop and grow your career at Comcast Technology Solutions.As a member of the Video Acquisition and Compression Technology team, you are instrumental in delivering cutting edge video distribution technology. You will be provided with an opportunity to work with the top video and network technology vendors in the world as Comcast focuses on being the 1st in the industry to deliver the latest and greatest experience to our customers. To ensure that you have the tools to do your job effectively, we make sure that you have full access to the latest and greatest tools and test equipment in our state of the art facility.Are you passionate about digital media, entertainment, and software services? Do you like big challenges and working within a highly motivated team environment?As a member of the 24/7 Video Acquisition and Compression Technology team for Comcast, you will be instrumental in leading the strategic direction of the physical technical space that is used to deliver video to the entire Comcast footprint. The VACT team is a new, small and fast-moving team of world-class experts who are innovating in end-to-end video delivery in a 24/7 environment. We are a team that thrives on big challenges, results, quality, and agility. You would be a part of the team that delivers video in every format to the end user from cDVR, to QAM delivery as well as TV Everywhere (OTT). To ensure that you have the tools to do your job effectively, we make sure that you have full access to the latest real-time and offline analysis tools in our state of the art facility. This position will sit at our Stone Mountain, GA location Who does the 24/7 Eng / Ops Engineer work with?An Eng / Ops Engineer on the 24/7 Video Acquisition and Compression Technology Team will work with a variety of on-site vendors that have a technical presence in our facilities. We provide Tier 2 operations support to the Video Quality and Reliability team and work closely with the network engineering and video engineering teams.What are some interesting problems you'll be working on?In this role, you will have exposure to any and all issues that can arise within the Video Acquisition and Compression Technology team. We are the team that is instrumental in solving complex video and networking issues that come in from anywhere, whether escalated from a customer, or from other teams within Comcast that we partner with.Where can you make an impact?You'll be working with the best and brightest minds in Comcast to roll out the video delivery infrastructure that will power the next generation of television. Success in this role is characterized by a higher speed to market, with fewer customer-facing defects and outages.Responsibilities:
Operate, maintain, and troubleshoot diverse video compression and distribution systems.
Uses in-depth Information Technology skills and knowledge to ensure maximum availability and reliability for video and data transmission systems that include video compression, fiber optic, RF, and IP distributions.
Ability to multitask and manage multiple projects and issues simultaneously.
Focus on flawless planning and execution of all change activity.
Perform detailed testing and validation of all video compression systems to ensure operability.
Perform preventative and corrective maintenance on satellite acquisition and transmission systems including high powered transmitters and antennas.
Installation and configuration of satellite receivers for content acquisition and distribution.
Documents results of applied work processes and practical application of technical standards. Reports results to management. Recommends innovative solutions.
Utilize test equipment and monitoring resources to solve moderate mpeg and data problems.
Acts as an advocate for Engineering and Operations procedures, policies, and processes.
Sets the tone and pace for work performance within project groups and impressionable Engineering and Operations staff.
Creates data and metric systems to track operational workflows, maintenances, resources and system failures; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas, and provides actionable insight to management.
Works closely with broadcast and engineering staff on system design and configuration.
Mentors team members.
Occasional travel.
Provides advanced troubleshooting support when complex issues arise to support operational standards and uptime.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work variable schedule as necessary.
Ability to work nights and weekends.
Other duties and responsibilities as assigned.
Here are some of the specific technologies we use for Video Distribution:
Video Compression.
MPEG-2
MPEG-4
HEVC
J2K
Audio Compression.
Dolby AC3
Dolby Digital Plus
AAC
Knowledge of various telecommunications transport mediums and encryption methods, to include ASI, SMPTE 2022, DS3, OC3, OC48, SDI, DVBS2, DVB, DC2, SA PowerVu and BISS.
Adaptive Bitrate Transcode
SCTE-35 2012/13
SCTE-20 EIA 608/708
ESNI / ESAM
Variety of MPEG Analysis Tools
Preferred Skills / Experience / Education
Associates degree or equivalent experience.
Field of study focused in Information Technology or Computer Science.
3 year's relevant experience in Information Technology operations and methodology.
Proficiency in Microsoft Windows, Linux, Unix.
Proficiency in Microsoft Office products (Excel, Visio, Word).
Excellent communication skills.
CCNA preferred.
A or IT Fundamentals preferred.
Excellent problem solving skills.
Willing to take ownership of problems and see them through to resolution.
Comfortable working a fast paced agile environment.
If you don't feel that you have all of the above skills, please choose to apply. Please give us the opportunity to review your skills and experience, as they may be exactly what we are looking for.The VIPER team is an organization within Comcast Technology Solutions which supports the Product Management, Research & Development, Engineering and Operations for Comcast's World Class Video Experiences in use by Comcast and Syndicated Partners. We support both legacy QAM Video Delivery and the Next Generation IP Video Platform infrastructure from Content Acquisition to the Player Consuming experiences we control the end-to-end Video delivery platforms. These platforms deliver video for live linear, video on-demand and cloud DVR services consumed by more than 20 million customers both in-home and out of home on stb's, connected tv, mobile and desktop productsComcast is an EOE/Veterans/Disabled/LGBT employer
Vacancy expired!