Job Details

ID #43433789
State Hawaii
City Hawaii
Full-time
Salary USD TBD TBD
Source Sysco
Showed 2022-06-21
Date 2022-06-21
Deadline 2022-08-20
Category Et cetera
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Customer Service Representative

Hawaii, Hawaii, 96801 Hawaii USA

Vacancy expired!

Company: US1570 FreshPoint Oahu, Ltd.Zip Code:96819Minimum Level of Education:High School or EquivalentMinimum Years of Experience:2 YearsEmployment Type:Full TimeTravel Percentage: 0JOB SUMMARY Under general supervision, maintain and increase market share by satisfying existing and new customer needs and meeting management/department objectives. Coordinate customer service with all departments within organization. Develop a close working relationship with customers, and all coordinating departments.RESPONSIBILITIES Identify customer and department needs and satisfy them effectively.

Maintain and develop assigned customer base.

Working knowledge of all products and categories to drive penetration of existing accounts.

Cross-train and foster solid working relationships within department and with other departments.

Input orders into computer system.

Via telephone and other media, sell all major product categories through the presentation of new products, services, ideas, uses, and applications to meet all established sales and profit objectives.

Responsible for creating and maintaining necessary company and customer files.

Responsible for managing daily tasks and reports related to order processing, shipments, deliveries, customer needs, and others as assigned.

Support company sales and gross profit projections and goals as needed.

Adhere to operational procedures.

Attend meetings as scheduled.

Work with sales team.

Advance education and knowledge of products, company, and industry through assigned and self-directed internal courses, meetings, and other resources.

Attends department sales meetings, as scheduled, and participates in other activities as requested.

Working different days, hours and overtime may be needed occasionally.

Adhere to all applicable GMP (Good Manufacturing Practice), personal hygiene, and SQF (Safe Quality Food) policies and procedures

Perform other duties as required.

Education

High school diploma or general education degree (GED)

Experience and Professional Skills One (1) year minimum experience in sales and/or customer service position preferred.

Specialty food, specialty business, and/or culinary experience preferred.

Working knowledge of MS Office (Word, Excel, and Outlook).

Strong numeric and alpha-numeric data entry skills.

Proven ability to communicate effectively in a positive manner both verbally and in writing.

Attention to detail, accuracy, effectiveness, and efficiency.

QUALIFICATIONS

Pursues knowledge, education, training, and development opportunities.

Shares expertise with others.

Customer service to internal and external customers.

Solicits internal and external customer feedback to improve service and processes.

Responds to requests for service and assistance.

Maintains confidentiality.

Participates in meetings, presentations, and demonstrations.

Ability to read, comprehend, and analyze written information including, but not limited to general business periodicals, professional journals, technical procedures, or governmental regulations.

Communicates clearly and effectively through written, spoken, and other media.

Attention to detail, accuracy, effectiveness, and efficiency in all activities and actions.

Contributes to building a positive team spirit.

Follows policies and procedures.

Supports the organization's goals and values.

Uses time efficiently, prioritizes and plans work activities.

Treats others with respect and consideration regardless of their status or position.

Adheres to safety and security procedures.

Reliable and timely attendance.

Follows instructions and management direction.

Strong communication and interpersonal skills.

Knowledge of sales techniques, marketing principles, products, company, industry, and other related areas.

Ability to effectively present information and respond to questions in one-on-one and small group situations with associates, managers, representatives, and others.

Ability to perform required mathematical tasks related to money, profitability, weight, measurement, volume, distance, and other related areas.

Ability to assess situations and problem solve with and/or without direction and instruction.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to: Sit for extended periods.

Perform repetitive movement and use of fingers, hands, wrists, and arms to type, handle, feel, and reach.

Talk

Hear

Occasionally required to:

Stoop, kneel, crouch, and/or crawl.

Lift and/or move up to 25 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The work environment is moderately loud.

BENEFITS INFORMATION:For information on Sysco's Benefits, please visit https://SyscoBenefits.comHOW WE PROTECT OUR ASSOCIATES COVID-19 Precaution(s): Personal protective equipment and masks provided

Temperature screenings

Social distancing guidelines in place

Sanitizing, disinfecting, and cleaning procedures in place

OVERVIEW:Sysco is the global leader in foodservice distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Vacancy expired!

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