Vacancy expired!
- Take all staff helpdesk calls
- Liaison and submit helpdesk tickets to H/O
- Diagnose and repair all technology onsite when needed
- Monitor all AS400 functions on sale days
- Monitor Audio Log system on/before sale days
- Monitor Lexmark AS400 printers for connectivity
- Test all Simulcast equip on and before sale days
- Monitor all Simulcast sales on sale days (A/V)
- Inventory and sign out for Simulcast headsets (purchase, warranty etc)
- Apply patches for virus outbreaks when needed (approx 400 devices)
- Research and assign staff training for MS Products (outsourced)
- Maintain phone system through OTM (future)
- Maintain AA Kiosk operations
- Generate and print all mail (Market Report, Truck Report, Special Sale notifications, DSR Birthday Mailout)
- Maintain inventory management of all hardware and upgrade when necessary
- Maintain and update and activate lane monitor and bulkhead displays
- Provide client support for Title and Tag system
- Associates Degree in Technology related area or equivalent related experience preferred.
- Knowledge of basic technology and equipment required.
- 0 - 2 years of related experience preferred.
- Effective communication and customer service skills required.
- Must possess good problem-solving and organizational skills.
- Ability to sit or stand for prolonged periods of time.
- Ability to perform repetitive data entry tasks, manual dexterity.
- Lifting weights of up to 50 lbs required.
- Vision abilities required include close, distance and depth perception.
Vacancy expired!