Vacancy expired!
Established group of behavioral health professionals in East Oahu are seeking an experienced, friendly and professional receptionist. This position is responsible for ensuring that client-facing, as well as staff/provider interactions are professional and appropriate. This position will flex from 18 to 24 hours/wk; includes working e/o Saturday. Hourly rate DOE; range $12-$15.00/hour.
To apply for consideration, please email your resume (PDF or DOC) and include a cover letter (either in the email body or as an attachment) highlighting your interest in the position. Include "attentive" in the subject of your email.
POSITION DESCRIPTION:
Greets clients; creates a friendly yet respectful environment for waiting clients; ensures waiting room is always presentable during business hours.
Receives phone calls in a professional, friendly manner; records detailed messages; triage calls/messages accordingly.
Schedules appointments (over the phone & in person); confirms upcoming appointments daily; addresses reschedules, cancellations, no show/no calls in a timely and efficient manner, promptly communicates schedule changes to providers and others who need to know.
Handles a variety of payment options when collecting office co-pays and/or payments towards account balances; provides receipts or detailed statements when requested; records daily receivables.
Manages complex calendars, understanding the unique needs of the various providers; ensures seem-less transition from client-to-client; anticipates problems (ie. double-bookings, etc.) and works to correct them before they occur.
Contacts a variety of insurance programs to verify patient benefit eligibility; provides timely updates to Office Manager about insurance status for new clients; performs simple data information collection (basic client bio data; insurance info; payment preferences, etc).
Receives, sorts, and distributes mail.
Manages inventory of standard office supplies; orders/requests as necessary.
Operates office equipment/machines (fax, phone, photocopier, etc.)
Performs standard clerical, reception, typing and filing duties, as requested, but not otherwise listed, as needed.
MINIMUM REQUIREMENTS:
At least 6 months previous experience working in a professional office setting.
Able to handle multiple tasks and prioritize accordingly; must be detail-oriented.
Able to work independently, using own judgment and initiative, with minimal supervision.
Able to work collaboratively with other administrative team members.
Experience with: multi-line phones, Google Apps (Docs/Sheets), email and electronic calendaring.
High school diploma
PREFERRED ATTRIBUTES:
At least 1-year of previous experience working in a professional office setting
Advanced computer skills in Word/Excel; experience with Google Calendar Management
Experience navigating Office Ally & Practice Mate
Experience in healthcare setting or other professional office environment
Experience working with professionals with complex schedule/time demands
BA in Business Administration, or any related field.
In addition, the most important qualities we're looking for are those of character. You'll fit in here if you're a person of integrity, have a positive & friendly attitude, strong work ethic and communicate respectfully to co-workers/clients.
Vacancy expired!