Elite Interiors, a prestigious name in the window coverings industry, is looking for energetic and personable Brand Ambassadors to be the face of our brand within Costco warehouses. This role is crucial for those who excel in communication and customer engagement, aiming to connect with members and introduce them to the quality and style of Elite Interiors' products. Your primary goal will be to inspire potential customers to sign up for more information, making the first step towards enhancing their spaces with our bespoke window treatments.
Position Summary:
The Brand Ambassador is responsible for representing Elite Interiors within Costco warehouse locations on
Oahu. This position serves as the first point of contact for potential customers, providing information about
Elite Interiors’ custom window covering products and generating qualified leads for the sales team. The
Brand Ambassador ensures a positive customer experience, maintains a professional display presence, and upholds Elite Interiors’ brand standards at all times.
Essential Duties and Responsibilities:
Engage Costco members in a professional and courteous manner to introduce Elite Interiors’ products
and services.
Effectively communicate the features, benefits, and value of the company’s window covering
solutions.
Encourage customers to register for follow-up appointments with the sales and design team.
Maintain an organized, clean, and brand-appropriate promotional display area.
Demonstrate awareness of product offerings and respond to general customer inquiries.
Achieve established lead generation goals and performance metrics.
Document and relay customer insights, questions, and feedback to management.
Attend required training sessions, meetings, and product knowledge updates.
Adhere to all company policies, Costco guidelines, and safety protocols.
Required Qualifications:
Strong verbal communication and interpersonal skills.
Demonstrated ability to engage with the public in a professional and positive manner.
Dependable, punctual, and self-motivated with the ability to work independently.
Ability to stand for the duration of assigned shifts (4 hours).
Availability to work Thursday through Sunday as scheduled.
Prior experience in customer service, retail, or sales is preferred but not required.
Preferred Qualifications:
Interest or prior exposure to interior design, décor, or home improvement industries.
Ability to maintain composure in busy warehouse environments.
Goal-oriented mindset with proven ability to meet performance standards.
Work Environment:
This role is performed on-site within Costco warehouse locations. The position requires standing for
extended periods and interacting continuously with members in a high-traffic retail environment.
This role requires the ability and willingness to work at any of the four Costco warehouse locations
across Oahu—Kapolei, Waipio, Iwilei, and Hawaii Kai based on scheduling and business needs.
Compensation and Benefits:
Hourly wage starting at $16.00 per hour.
Bonus structure based on number of qualified leads generated.
Paid training and ongoing professional development.
Employee product discounts.
Opportunities for continued growth and advancement within Elite Interiors.