Job Details

ID #49558838
State Hawaii
City Pukalani
Full-time
Salary USD TBD TBD
Source CVS Health
Showed 2023-03-26
Date 2023-03-27
Deadline 2023-05-26
Category Et cetera
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Operations Supervisor

Hawaii, Pukalani, 96788 Pukalani USA

Vacancy expired!

Job DescriptionAn Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions:

Management

Work effectively with store management and store crews

Supervise the store’s crew through assigning, directing and following up of all

activities

Effectively communicate information both to and from store management and crews

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture. (Greet, offer help, and thank)

Handle all customer relations issues in accordance with company policy

and promote a positive shopping experience for all CVS customers

· Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)

Maintain customer/patient confidentiality

Merchandise/Presentation

Price merchandise

Stock shelves

Support the planning, execute the displays, sign and inventory of weekly,

promotional, and seasonal merchandise

Support the planning, execute the display and maintenance of off-shelf merchandise

·

Pay RangeThe typical pay range for this role is:Minimum: 16.00Maximum: 22.00Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications

Deductive reasoning ability, analytical skills and computer skills.

Advanced communication skills, supervision, and influencing skills

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail supervisor

EducationHigh School diploma or equivalent preferred but not required.Business OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Vacancy expired!

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