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As a Night Auditor, you will be responsible for daily auditing procedures to ensure that all guest and owner charges are properly balanced with the property revenue and expense transactions. Commitment and dedication to our Service culture is an expected behavior to be displayed toward and guests and team members at all times.
- Follows property audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence. Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced and all supporting documentation is attached. Reconciles all charges to the ledger. Prepares backup files and closes out shift and day on the reservation system, including preparing system for next day business. Generates housekeeping reports and prints folios for next-day departures. Complies daily revenue reports and files work accordingly. Responsible for accurate management of cash funds and daily shift deposits.
- Calculates account balance at month-end and submits to accounting. Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies. Performs all Front Desk duties including check-in, check-out and cashier procedures in an accurate and efficient manner. Assists with guest and owner needs and requests delivering outstanding hospitality at all times.
- Assists with other departmental duties such as bell stand, answering phones, etc. Reports any unresolved problems with owners and guests to management. Maintains a clean work area. Provides information on area attractions and resort amenities. Types correspondence and reports for management as needed. Assists club owners in certain aspects of the club program. Assists other departments as needed and carries out other duties as assigned by management.
We offer an excellent benefits package to our full-time Team Members that include medical, dental, and vision insurance, 401K plan, Paid Time Off (PTO) program, and extraordinary travel benefits!
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members!
To fulfill this role optimally, you must possess the following minimum qualifications and experience:
- High School Diploma/GED
- 1-3 years of related experience
- Ability to read, analyze and interpret complex documents
- Ability to build and interpret business communications and reports
- Highly skilled in solving practical problems, using good judgment to deal with a variety of variables in guest and business situations
- Excellent math skills at a high school level and solid understanding of basic accounting theories and principles
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Associate's Degree/College Diploma
- Prior Hotel Front Desk experience
- Prior experience in the hospitality/timeshare industry
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
Vacancy expired!