Customer Service Representative (boise)

Volt is looking for an upbeat, positive, friendly individual to join our Boise team as Customer Service Representative. This is not your typical customer service role - our CSRs help to serve our local customers by building genuine relationships and deliver outstanding customer service. No two days are the same as a customer service rep. From coordinating a variety of administrative and light accounting duties, handle scheduling, working with inventory, or helping our customers. We are looking for a strong team player because our customer service team works closely with other departments to ensure our customers needs are quickly met. If your'e looking to gain office experience in a professional environment, then this is the job for you!What do CSRs talk to our customers about? Our products and services Water quality issues or concerns (general knowledge) Payments, invoices and collections Scheduling deliveries and service appointmentsWhat qualities do you need to be a CSR? Amazing communication skills. Quick problem solving skills to help customers with unique needs Strong attention to detail, there are many components to this role Desire to become a water treatment expert through training Proficiency in Microsoft Office, data entry and documentation Our CSRs utilize multiple software systems and coordinate a large administrative/accounting function within the dealership The ability to be a team player and an upbeat personalityWhat can Volt offer you? Career advancement through training and development Competitive base pay, plus commission and quarterly/annual employee incentives A great benefits package Medical, dental, vision, employer paid short-term disability and life insurance Wellness program with a monthly benefits discount 401K with employer match Paid time and holidays off Monday-Friday 7:30AM-4PM