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Job DescriptionSNI has teamed with a valued client on a search for a Support Engineer II role in Boise. The Support Engineer II will be responsible for managing the Tier I client issues and troubleshooting incidents. The Support Engineer II will be grown into a role where responsibilities will include the analysis of infrastructure issues and back remediation. The Support Engineer II will be responsible for the patch deployment. Key Responsibilities: The Support Engineer II should have experience in a client facing environment. The Support Engineer II should have Microsoft o365 skills. The Support Engineer II should have a consulting background. The Support Engineer II should have Active Directory skills. The Support Engineer II should have Windows 7/10/2008R2 and Mac OS skills. The Support Engineer II should be comfortable providing support in an enterprise group.