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- Work with project management to understand the business strategy, goals and objectives to help ensure program success.
- Review, analyze, and evaluate business systems and user needs.
- Assist in the discovery of current versus future processes.
- Document business processes in a way that looks toward the future which may include process automation and process improvement.
- Review existing project documentation as described including high level requirements and process workflows ("As-Is" and "To-Be")
- Draft, refine, and maintain documented business requirements, system (functional and non-functional) requirements, and report specifications.
- Draft, refine, and maintain Use Cases as needed.
- Identify and communicate system implementation risks and mitigation strategies, issues, and process improvement opportunities to appropriate project team members and other stakeholders.
- Work with agency SMEs to understand their business processes.
- Develop performance metrics for successful business process management initiatives.
- Conduct workflow design and process improvement
- 2 plus years of relevant experience
- 4 year college degree or equivalent study
- Demonstrate experience as a Business Process Analyst but will identify working with customers to define business processes and identify opportunities for improvements. Candidates should provide samples of their work related to process redesign or performance metric development along with their resume. References requested.
- Experience working with a governmental agency would be preferred.
Vacancy expired!