Vacancy expired!
You're covered with eXcell. We offer our temporary employees full benefits. Always have. Always will. Join us!We are seeking an experienced Onsite Desktop Support Technician.Overview:
- Provide onsite endpoint PC desktop technical support
- Will handle tickets dealing with password issues, email exchange problems, printer issues, IBS XT, etc.
- Contact users regarding computers with expired warranties and transfer data to newly imaged machines
- Receive and process inventory and packages addressed to the help desired
- Requires 2+ years experience in an enterprise / corporate setting
- CompTIA A+ certification preferred and/or a directly relevant AA / AS Degree
- Certification in relevant IT products / technologies a plus
- Focus on providing exceptional customer service
- Ability to communicate effectively in English, both written and verbal, with key stakeholders, leadership, partners, team members, other organizations, and customers
- Sound understanding of customer support, operations, and processes with a desire and enthusiasm to serve customers
- Working knowledge of Windows 10 operating systems, networks, databases, and network security concepts and tools
- Working knowledge of the Microsoft Office application suite including MS Outlook
Vacancy expired!