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Operations Manager for Eastern Idaho
Sprague Pest Solutions is seeking an Operations Manager with experience managing a team in the pest control industry. The Operations Manager must have previous experience managing a small to medium size team. In addition, this person will need to be familiar with the commercial pest control. As an Operations Manager you will work closely with the Branch Manager and Regional Manager to lead the service center in a direction consistent with Spragues vision, culture, and business plan. In addition, strong leadership is needed to engage the Sprague Team and create an ongoing rapport with our operations team, sales team, and highly valued customers. The Operations Manager assist in the training of Route Managers to consistently and passionately deliver uncompromising service to our customers.
Apply Online
https://recruiting.paylocity.com/Recruiting/Jobs/Details/109584
If you have outstanding communication and leadership skills, a desire to meet client goals and expectations, provided relevant and consistent feedback to employees, and manage the logistics of a small to medium size team then we encourage you to apply for the Operations Manager position in Portland.
Why work for Sprague? Sprague Pest Solutions is the west coast's leading commercial pest control company. With over 90 years of success that originated in the Puget Sound, this role is backed by a strong, highly regarded brand, and a team of pest control experts known for their world-class customer service, and results-driven customer solutions.
Responsibilities
Customer Service:
Interact with customers and provide support to technicians to resolve service problems, ensure client complaints are responded to timely and follow-up steps are taken.
Seek out potential clients, build route density for technician routes working with technicians and sales to find new prospective clients and look for ways to add value to existing clients.
Assists in the training and development of technicians to passionately deliver uncompromising service.
Budget Management:
Review routing and scheduling for improvements to efficiency.
Assist in maintaining and monitoring inventory of supplies within standards
Ensure that all assigned routes are completed which may require completing pest prevention service route work to fill in for vacations, vacancies, etc.
Track monthly the Cost of Goods Sold.
Team Management:
Provide performance reviews, lead, and provide feedback as needed.
Complete vehicle inspections of technicians to ensure proper inventory levels of tools, equipment and materials, and ensure equipment is properly maintained and safety requirements are met.
Ensure technicians and self are working in a safe manner and adhering to OSHA, state requirements, and Sprague policies and procedures and maintaining and utilizing required safety equipment when providing pest management services.
Leadership:
Behaves in accordance with Spragues Commitment, Code of Ethics, Environmental Philosophy and Vision; follows company policies and procedures.
Encourage and motivate a team of 10-20 technicians along with Sprague's management teams.
Pay Rate
Salary starting at $50,000
Paid Time Off, Vacation, and Holidays
Superb leave and time off policy.
Benefits Program
Medical, Vision, Dental, FSA / HSA options, Life and Disability insurance
401(k) Retirement Plan
4.5% matching if you contribute 6%.
100% matching up to 3% then 50% matching up to 6%.
Operation Manager Bonus Plan
Qualifications
High school diploma or general education degree (GED).
Management experience leading a team of at least 10 people.
Licenses or Certificates
Active Drivers License.
Current / Previous Pest Control License.
Management Experience
Sprague Pest Solutions is an Equal Opportunity Employer and promotes diversity through a culture of inclusion and opportunity. We actively seek transitioning military personnel and veterans. We are a drug and smoke-free environment.
Vacancy expired!