Job Details

ID #45922519
State Idaho
City Meridian
Job type Permanent
Salary $83000 - $85000 per annum
Source Digital Intelligence Systems, LLC
Showed 2022-09-23
Date 2022-09-22
Deadline 2022-11-20
Category Et cetera
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Infastructure Program Manager

Idaho, Meridian, 83642 Meridian USA
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Essential Job Functions:

  • Plans and engineers Infrastructure services for Store upgrades and new store openings.
  • Coordinates and monitors store opening/closing projects for IT including floor plan review, data/voice cabling, phone system installation, WAN connectivity, register and credit machine installation.
  • Manages Carriers and Partners on the procurement of and support of Data Circuits and optimization of these services.
  • Manages vendor relationships to include vendor reviews (QBRs) and overall business engagements
  • Coordinates efforts on procurement of, implementation of and restoration of services in emergencies
Repair of data and telecom, phone equipment, music and paging systems, structured wiring, and network issues.

  • Provides phone support to end users to troubleshoot issues.
  • Assists the internal helpdesk on second and third level support issues related to retail systems technology and repair requests.
  • Provides vendor interface on new services, changes and/or deletes to existing data and structured cabling services.
  • Works as part of a team on integration of acquisitions
  • Coordinates and monitors various structured cabling or equipment upgrade projects with Real Estate Group, IT, vendors, and stores.
  • Helps with the support of data network related to troubleshooting, additions, moves and changes.
  • Provides on-site support for grand openings of stores, including but not limited to telecommunications, IP devices and network support.
  • Sets standards for Retail IT Investments

Required Knowledge, Skills and Abilities:
  • Working knowledge of MS Word, Excel, PowerPoint, and Outlook
  • Working knowledge of vendor services for telecommunications and data services
  • Working knowledge potential service problems and solutions related to structured cabling, data circuits, and other retail store systems such as registers and paging systems
  • Demonstrated vendor management skills
  • Ability to read and interpret basic construction drawings
  • Working knowledge of store and field operations
  • Demonstrated customer services and organizational skills
  • Ability to interact with all levels of the organization
  • Ability to work independently or as a member of the team
  • Demonstrated project management skills
  • Ability to communicate orally and in writing
  • Ability to set priorities, meet deadlines and multi-task, with minimal supervision
  • Ability to be detail-oriented
  • Ability to work within Savers culture
  • Ability to travel (50% or less)

Minimum Required Education, Training and Experience:

  • Bachelor's degree in telecommunications, computer science or related field, or a combination of education and experience that yields the required knowledge, skills, and abilities
  • 3+ years of experience in structured cabling and telecommunications field

Digital Intelligence Systems, LLC (DISYS) is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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