Vacancy expired!
Your daily responsibilities include
Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.
Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
Responsible for supporting compliance to departmental budgets.
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
Closes out tellers at the end of their shifts, ensures that all money and supporting documentation has been accounted for and secured appropriately.
Verifies cash drawers, complete reports, rates casino customer activity, and monitors sports book for suspicious activity.
Prepare and stock all the daily sports sheets.
Ensures customer service meets established standards.
Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Maintains strict confidentiality in all departmental and company matters.
To be successful in this position it will require the following skill setQUALIFICATION REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
High school diploma or GED; six months to one year supervisory experience; or equivalent combination of education and experience.
Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
SUPERVISORY RESPONSIBILITIESThis job has supervisory responsibilities.
Manages work procedures and expedites workflow.
Provides coaching and counseling to team members.
LANGUAGE SKILLSAbility to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.MATHEMATICAL SKILLSAbility to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.REASONING ABILITYAbility to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.CERTIFICATES, LICENSES, REGISTRATIONSEmployee must be able to qualify for licenses and permits required by federal, state and local regulations.Must successfully complete alcohol compliance training.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 20 pounds, and occasionally lift and/or move up to 30 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud.Location US-IL-AuroraPosted Date 9 hours ago (2/25/2020 10:30 AM)Job ID 2020-73412Casino Property Hollywood Casino Aurora
Vacancy expired!