Job Details

ID #12147480
State Illinois
City Bellevue
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source K-Tek Resourcing LLC
Showed 2021-04-12
Date 2021-04-09
Deadline 2021-06-08
Category Et cetera
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App Dynamics Consultant

Illinois, Bellevue, 61604 Bellevue USA

Vacancy expired!

Job Description:

Job Role: The AppDynamics onsite resource will need good consulting experience, act as an AppDynamics evangelist and have the ability to setup a AppDynamics practice within caterpillar. So, we are expecting the candidate to come with strong subject matter expertise, Governance skills, thought leadership and directions to the customer in this space.

Responsibilities:
  • 85 Support to deploy, monitor, administrate, triage & escalate issues
  • Develop and maintain documented processes and procedures for specific deployment requirements of applications and infrastructure
  • Engage with AppDynamics, Tier 3 application / production support teams, internal and external service providers, and SME as needed to resolve incidents
  • Assist in the resolution of high priority (P1 / P2) incidents where AppDynamics is potentially the cause of the incident
  • Reporting and Governance - Daily Connect and Weekly/Monthly Status Reviews
  • Observe failures, identify patterns, coordinate investigation with Caterpillar application teams
  • Work with application teams to keep agents running on latest versions
  • Actively monitor deployed agents' status, Health Rules and Alerts, Dashboard accuracy, and communicate with teams
  • Management of Certification Expiration / Updates and overall Support and Maintenance of the AppDynamics environments (test & prod) for applications deployed to that platform

Key Skills:
  • AppDynamics Analytics, AppDynamics End user monitoring, AppDynamics Server side APM,
  • AppDynamics Synthetic monitoring, Build Collaborative Relations, Client Focus,
  • Data Analysis, Data Analysis and Reporting, Effective Communication,
  • Execution Excellence, Innovation, ITSM (IT Service Management),Managing
  • Change, Planning, Requirements Management, Strategic Orientation, Technology Trends.

Vacancy expired!

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