Vacancy expired!
- Work with internal business partners to understand research needs and develop/execute research efforts to support those needs.
- Execute new primary quantitative research to understand customer needs/expectations and improve the customer experience.
- Perform statistical analyses on various data sets to explain customer behavior.
- Communicate complex analyses and insights in a simple and actionable way to business partners; develop creative and immersive ways to help business partners take data from insights to action.
- Collaborate within a fast-paced team, manage multiple projects simultaneously, think outside the box, and constantly focus on developing yourself and your skills.
- MS or PhD degree in a research-related field like Psychology, Statistics, Data Science, Consumer Behavior, Marketing Research, Economics, or Marketing is preferred.
- Preferred 3+ years of experience in generating customer insights through research (research conducted in an industry setting is preferred).
- Experience scoping, designing, and conducting quantitative research.
- Experience manipulating and analyzing structured and unstructured data using tools such as R, SPSS, SAS, Python, or Qualtrics; data visualization experience necessary.
- Experience delivering customer insights that lead to actionable recommendations.
- Strong written and verbal communication skills.
Vacancy expired!