Customer Service Intermediate level

Customer Service Intermediate leveljob details:

location:Bolingbrook, IL

salary:$14 per hour

date posted:Wednesday, March 25, 2020

experience:Experienced

job type:Temp to Perm

reference:S855920

questions:rochelle.smith@randstadusa.com630-972-4283

job descriptionCustomer Service Intermediate levelProcesses and inputs all customer orders including inbound and outbound ordersGenerates all paperwork and applicable information for customer work ordersKeeps customers inventory current and accurateCoordinates special, last minute shipping requestsTraces orders as required and notifies customers of any activity concernsSends completed bills of lading to customers within hours of receipt or shipmentMaintains damage reports and communicates to the customers as neededResponsible for timely customer daily, weekly, bi-monthly , and monthly billingMaintains a good work relationship with internal and external customers by responding to all inquiresand complaints concerning work orders, invoices, shipments and inventory countsact in a manner that promotes teamwork by assisting the clerical department when neededOther duties as assignedProcesses and inputs all customer orders including inbound and outbound ordersGenerates all paperwork and applicable information for customer work ordersKeeps customers inventory current and accurateCoordinates special, last minute shipping requestsTraces orders as required and notifies customers of any activity concernsSends completed bills of lading to customers within hours of receipt or shipmentMaintains damage reports and communicates to the customers as neededResponsible for timely customer daily, weekly, bi-monthly , and monthly billingMaintains a good work relationship with internal and external customers by responding to all inquiresand complaints concerning work orders, invoices, shipments and inventory countsact in a manner that promotes teamwork by assisting the clerical department when neededOther duties as assignedResponsibilities:Processes and inputs all customer orders including inbound and outbound ordersGenerates all paperwork and applicable information for customer work ordersKeeps customers inventory current and accurateCoordinates special, last minute shipping requestsTraces orders as required and notifies customers of any activity concernsSends completed bills of lading to customers within hours of receipt or shipmentMaintains damage reports and communicates to the customers as neededResponsible for timely customer daily, weekly, bi-monthly , and monthly billingMaintains a good work relationship with internal and external customers by responding to all inquiresand complaints concerning work orders, invoices, shipments and inventory countsact in a manner that promotes teamwork by assisting the clerical department when neededOther duties as assignedProcesses and inputs all customer orders including inbound and outbound ordersGenerates all paperwork and applicable information for customer work ordersKeeps customers inventory current and accurateCoordinates special, last minute shipping requestsTraces orders as required and notifies customers of any activity concernsSends completed bills of lading to customers within hours of receipt or shipmentMaintains damage reports and communicates to the customers as neededResponsible for timely customer daily, weekly, bi-monthly , and monthly billingMaintains a good work relationship with internal and external customers by responding to all inquiresand complaints concerning work orders, invoices, shipments and inventory countsact in a manner that promotes teamwork by assisting the clerical department when neededOther duties as assignedWorking hours: 7:00 AM - 3:30 PMSkills:Ability to MultitaskMust possess the appropriate computer experience ( I.e. Microsoft Office, SAP, WMS)1-2 years at least of warehouse experience preferred1-2 years of customer service experienceStrong communications skills both oral and writtendEducation:High SchoolExperience:ExperiencedQualifications:Good back groundclear drug testHigh school diplomaMust have Resume - send to Rochelle.smith@randstadusa.comIf interested call Rochelle at 815-592-4495.Email resumed - Rochelle.smith@randstadusa.comRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.