Job Details

ID #3498749
State Illinois
City Burrridge
Full-time
Salary USD TBD TBD
Source Trinity Health
Showed 2020-03-02
Date 2020-03-02
Deadline 2020-05-01
Category Et cetera
Create resume

Dynamic Scheduler - Men's Health Clinic - Burr Ridge

Illinois, Burrridge 00000 Burrridge USA

Vacancy expired!

Job DescriptionUnder the supervision of the practice director and clinical manager, the dynamic scheduler proactively manages schedules to ensure quality patient care, customer service, and optimized utilization of clinical resources to grow the practice. Establishes and maintains partnership with patient access team lead sharing a joint ownership of the success of the team, patient access, and provider schedules to achieve aligned goals.Completes temporary template maintenance including adding and closing out clinic sessions and coordinates permanent template changes with providers and clinic manager in accordance with template policy and guidelines. Manages the reschedule list to rebook patients when a clinic session is closed. Handles same daycancelation messages and the wait list to minimize gaps in the schedule and meet patient requests for a sooner appointment. Completes daily reviews of provider schedules to catch scheduling errors and make schedule manipulations to maximize utilization. Demonstrates a joint ownership with the team lead for provider schedules and improving patient access.Act as the first point of contact for the patient access team to facilitate and develop solutions to patient access problems and escalate to clinic manager of clinician as needed. Share knowledge and provide training and expertise relqated to the department scheduling protocols with the patient access team. Provide feedback to the team lead regarding scheduling errors and quality issues. Collaborate with team lead on continuous people and process improvements. Help organize job rotations within the clinic and call center.Demonstrates a commitment to quality improvement and excellence. Problems are solved through critical evaluation of data based information and continuous improvement efforts that lead to effective quality-based outcomes. Meet quality standards and requirements. build relationship with department staff and expertise in department scheduling protocols. Take initiative to work with providers and clinic managers on process improvements. Ensure Cadence build and scheduling protocols remain up to date with department changes. Network with other dynamic schedulers and team leads to share knowledge and best practices. Willingness to go above and beyond to meet patient and provider needs.III. Position Requirements:Minimum Education:Required:Associates Degree OR equivalent training acquired via work experience or educationPreferred:Associates DegreeSpecify Degree(s):N/AResidency:N/AMinimum Experience:Required:3-5 years of previous job-related experiencePreferred:N/ADetails:Training in general administrative business, healthcare or related field.ApplyJob Number: 00191468Location: Burr Ridge, ILOrganization Name: Loyola University Medical CenterFacility: LUHS-Burr Ridge Medical CenterEmployment Type: Full timeHours: 40

Vacancy expired!

Subscribe Report job