Vacancy expired!
Company Description
ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $14.1 billion in 2019. The companys seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required. ITWs approximately 45,000 dedicated colleagues around the world thrive in the companys decentralized and entrepreneurial culture.LOMA Systems, an ITW Company, is the world's leading engineering and manufacturing company specializing in metal detection, X-ray inspection, checkweighers, combination systems and more for the pharmaceutical, packaging and food industries - all Designed to SurviveJust about any product you will have bought in a supermarket has to be checked to ensure it is free from contamination (i.e. metal, glass, stone, plastic) and is to the quality intended. LOMA Systems equipment is installed in many food production facilities around the world to protect us as consumers. You will get exposure to an industry you did not even know existed! Job DescriptionThe Systems Administrator will assist in providing a comprehensive systems support function for the companys HQ and home offices. The goal is to maintain the highest level of system and operational efficiency possible.Responsibilities: Provide 1st level user support for Lomas personal computers, supporting both hardware and software applications, at end user offices across North America. Ensure end users/customers are provided professional, courteous, and timely support and service. Maintain all aspects of the operations of information and functional systems for the organization including software applications, servers, network, phone systems, end user computers and mobile devices. Support the Loma Systems ongoing ERP transition to MS Dynamics 365, and provide 1st level support as required. Communicate regularly and effectively with various departments of the organization to fully understand user needs/requests and translate those into IT related processes/outputs. Ensure the security of all data from unauthorized access, including but not limited to: firewalls, intrusion detection systems, desktop policies, remote access authentication, data access monitoring, encryption, change procedures, passwords, virus protection, backup and destruction procedures. Provide escalated support in the usage and maintenance of software programs and hardware. Develop and maintain disaster recovery plan. Provide user training on system related processes as required. Drive improvement of both existing and new IT processes such as change management, release management and incident management. Collaborate with peers in the Loma UK office and other ITW Divisions to seek and exploit cross-Divisional leverage opportunities where applicable. Use the ITW Toolbox to analyze the Divisions workflows and identify simplification opportunities. Applies 80/20 principles to ensure focus on top priorities. In addition to the duties listed above, the position holder must carry out tasks assigned by their supervisor that are essentially related to their duties.QualificationsEssential: High school diploma required. Minimum 2 years of experience working in the IT field. Good understanding of user workstation technology, printing, computer networks and user support. Experience with physical and virtual servers. Previous experience with SQL database basic administration. Ability to investigate problems to a successful resolution. Adaptability and flexibility with a willingness to change priorities at a moments notice. Ability to stay calm and respond positively under significant pressure. Demonstrated ability to work with cross-functional teams and vendor partners. Excellent communication skills, both verbal and written. Self-driven fast learner on new systems and technology. Desirable: Bachelors degree in Information Technology or similar field preferred. Detailed knowledge of servers and LAN and WAN infrastructure. Database and ERP knowledge, to support data analysis.Additional InformationLoma Systems, an ITW Company, is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please call the Loma Human Resources Dept. atto request assistance. No other requests will be acknowledged.Vacancy expired!