Vacancy expired!
CBTS is searching for a Network engineer that has “Jack of all Trades” experience with both Cisco Infrastructure and Microsoft Server Technologies. This candidate will take ownership of customer issues reported and see problems through to resolution. Candidate will research, diagnose, troubleshoot and identify solutions to resolve customer issues. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers. Ensure proper recording and closure of all issues. Documenting troubleshooting and problem resolution steps, creating knowledge base articles when appropriate, for routine issues. Be familiar with regulatory & security standards, best practices and company requirements.
Responsibilities:- Responsible to onboard acquired entity/vendor onto the Client’s back bone and Network plus stabilize for the long term
- Work with other infrastructure teammates to own the engineering, integrations, configuration, deployment, administration, and support of an enterprise IT infrastructure environment
- Lead the development of documentation and processes for new build, remodeling and new acquisition
- Participate in upgrade projects and installation activities for new hardware and software components
- Maintains, monitors, and supports the IT infrastructure environment throughout the company; satellite offices, facilities, HQ and new acquisitions
- Works across teams to ensure network/telecom system upgrades and service pack deployments are implemented with minimal impact to production operation.
- Provides installation needs assessment, design, estimating, project management for large-scale structured cabling systems including wired, wireless networks, cellular and satellite
- Coordinates problem resolution among a variety of functional areas and provides subject matter expertise support for diagnosing and resolving problems
- Be familiar with documentation for assigned technology, configuration standards and infrastructure architecture
- Identify and resolve network issues across network / voice domain. Develop standard operating procedures and baseline network monitoring standards. Support network transport (LAN / WAN), service delivery (Voice / Data / Collaboration) and network provisioning in accordance with industry best practice and client’s reference Architecture.
- Identify and resolve system and OS-level issues within Client's compute environment. Develop standard operating procedures and baseline system health / performance metrics. Support OS-level reliability, system resource allocation (Virtualization, Storage) and system provisioning in accordance with industry best practice.
- Meraki Cisco network stock, and Meraki virtual appliances, Vnet peering with other environments, Azure AD, and Azure services
- Cisco Umbrella and a MSSP
- Teams is used for any VoIP
- Mesh VPN for all the network
- Cisco Meraki
- Cisco Umbrella, No load balancers or proxy Devices
- Azure AD and O365
Vacancy expired!