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Job Description
Location: Chicago,ILWork Schedule: Remote(with travel)REF ID: #REF16712NThe North American Customer Success and Insights team leads and manages all NielsenIQ relationships with consumer-focused manufacturers and retailers. The team includes a large group of professionals in the United States and Canada and coordinates all relationships for several hundred clients headquartered in North America including Coca-Cola, Colgate-Palmolive, SC Johnson, Procter & Gamble and Unilever to name a few.
The Customer Success and Insights team is at the forefront of client relationships, leveraging a Go to Market approach to better enable our clients to maximize their return on investment in data, analytics, and NielsenIQ resources. The Analyst position focuses on core analytical support and report-based activities.
Job Purpose
Perform essential tasks needed to support one of the larger manufacturer clients for NielsenIQ, working with a dedicated team of peers and senior colleagues to drive client value through proactive data mining and delivery of business insight. Develop necessary technical skills and critical business understanding as the foundation for a successful career within NielsenIQ.
Job Responsibilities
Insights Support
- Pull and analyze scanner and consumer panel and other NielsenIQ data sets and deliver insights to the assigned NielsenIQ Client for assigned categories.
- Create reports and templates for the Client to use while managing projects independently.
- Work closely with the reporting Manager to provide support to the Client by responding to ad-hoc data requests, answering questions, training, and providing analysis.
- Develop mastery of propriety NielsenIQ tools and metrics, which you will use to help solve your client’s most pressing business questions
- Simplify data into a compelling story that will be presented to clients and used by industry leaders to set strategy
- Be the voice of the consumer by keeping our clients at the forefront of industry trends
Global Data Support
- Play an active role in the management of a global ecosystem of data customized to fit client categories
- Identify drivers behind any database or delivery changes, working directly with peers across the globe to optimize the client experience
Growth Opportunities
- Develop cross-functional management skills
- Master NielsenIQ processes through knowledge of finance and operations
- Build internal stakeholder relationships
- Support client teams, driving outcomes for clients
Qualifications
- Bachelor's Degree required
- 1-3 years’ work experience; consumer packaged goods or retail industry experience preferred
- Proficiency in Microsoft Office (Excel, Power-point); expertise preferred
- Proven problem-solving skills using deductive reasoning, understanding hierarchical relationships and identifying gaps in logic while maintaining attention to detail
- Strong oral and written communication skills
- Strong communication skills and ability to act as a self-starter in engaging across teams and the globe
- Demonstrated project management skills and ability to manage multiple priorities
- Experience with syndicated data sets a plus
- Ability to work across a wide variety of data platforms
Additional Information
All your information will be kept confidential according to EEO guidelines.
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit
www.niq.com.NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Vacancy expired!