Business Operations Manager, Office of Global Customer Operations (OGCO)

About the RoleWe are seeking a highly organized, strategic and hands-on Business Operations Manager to join the Office of Global Customer Operations (OGCO). This role is pivotal in driving clarity, alignment, and execution across our global organization, delivering operational excellence, supporting, orchestrating and executing high-impact internal moments, and internal operations.Reporting into the Director of Business Operations, this individual will partner across OGCO, Business Ops community in Global Sales/GTM, and multiple cross-functional teams to bring to life the operating rhythm and key field moments that power our business. What the Role will do:Plan, execute and evolve a unified GCO Operating Cadence aligned to Big Bets and priorities.Support the planning and execution of key internal field events and programs including Sales Kickoff (SKO), Knowledge, Global Field Live, and Go for Gold.Coordinate with multiple stakeholders to ensure flawless delivery, alignment to strategic priorities, and elevated experience for presenters and participants.Manage timelines, deliverables, communicate across stakeholder groups.Partner with Finance, HR, and Ops to streamline spend management, budget tracking,and process approvals.Identify and implement ways to simplify communications, and execution for the field.